I am a Social Media and Digital Marketing professional with strong experience in social media management, content creation, digital strategy, copywriting, and performance analysis. I bring a multidisciplinary approach, combining creativity, structure, and results-driven thinking. I have experience working in corporate environments, managing projects, organizing workflows, and consistently delivering results with strong autonomy. My background in Digital Operations and Trust & Safety has sharpened my analytical skills, attention to detail, and understanding of platform policies.

Felipe Salles

I am a Social Media and Digital Marketing professional with strong experience in social media management, content creation, digital strategy, copywriting, and performance analysis. I bring a multidisciplinary approach, combining creativity, structure, and results-driven thinking. I have experience working in corporate environments, managing projects, organizing workflows, and consistently delivering results with strong autonomy. My background in Digital Operations and Trust & Safety has sharpened my analytical skills, attention to detail, and understanding of platform policies.

Available to hire

I am a Social Media and Digital Marketing professional with strong experience in social media management, content creation, digital strategy, copywriting, and performance analysis.

I bring a multidisciplinary approach, combining creativity, structure, and results-driven thinking. I have experience working in corporate environments, managing projects, organizing workflows, and consistently delivering results with strong autonomy. My background in Digital Operations and Trust & Safety has sharpened my analytical skills, attention to detail, and understanding of platform policies.

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Language

English
Advanced

Work Experience

Tier 2 Customer Operations (Trust & Safety & Social Platforms) at Teleperformance Portugal
August 1, 2022 - Present
Tier 2 account processes and escalations; Content review and policy compliance; Secure social platform operations; Workflow optimization and reporting
Tier 2 Operations Customer (Trust & Safety & Social Platforms) at Teleperformance Portugal
August 1, 2022 - Present
Tier 2 account processes and escalations; content review and policy compliance; secure social platform operations; workflow optimization and reporting.
Marketing Manager at Unus Mundus LLC
October 1, 2021 - July 1, 2022
Social media and digital marketing strategy; video production and editing; SEO-focused content and campaigns; webinars, automation and performance tracking.
Au Pair at Cultural Exchange – Au Pair Programme
September 1, 2017 - December 1, 2018
Cultural exchange program in London; provided childcare and language practice; cross-cultural experience.
Marketing Assistant at Mania Virtual MVX
January 1, 2016 - September 1, 2017
E-commerce and website content; social media planning and publishing; email marketing and automation.
IT Help Desk Technician at SuperVia Trains
January 1, 2013 - January 1, 2016
On-site and remote IT support; hardware and network support; system installation and troubleshooting.

Education

Advanced English at Stanmore College
January 1, 2017 - January 1, 2018
Marketing at UNIGRANRIO
January 1, 2016 - January 1, 2017
Advertising & Publicity at UNIGRANRIO
January 1, 2012 - January 1, 2016
Advanced English at Stanmore College
January 1, 2017 - January 1, 2018
Marketing at UNIGRANRIO
January 1, 2016 - January 1, 2017

Qualifications

Advertising & Publicity
January 1, 2012 - January 1, 2016

Industry Experience

Media & Entertainment, Professional Services, Software & Internet, Telecommunications