Bar Manager / Maintenance at The Boxing Gym - Bristol

Managing a team of 6+ on the bar, coordinating staff, stocktaking, changing barrels, and organising staff schedules. Responsible for setup and pack down, and providing maintenance to ensure shows run smoothly with post-event site cleanup.

Healthcare Consultant (Retention) at Bupa - Bristol

Help customers find the right healthcare, build rapport, provide full product information, and guide families to informed choices. Gained experience in data management, complaints handling, and working with vulnerable customers within regulatory guidelines to achieve positive outcomes and hit KPIs.

Assistant Manager at Basement45 - Bristol

Key holder responsible for opening/closing per licensing guidelines. Brief staff, security, and promoters to ensure alignment. Trained as SIA Door Supervisor; performed sound and lighting tech duties and resolved system issues during events.

Bar Staff at Mitchells & Butlers - London

Bar duties, customer service, remembering regular orders, changing barrels, restocking, and delivering to tables. Developed events like Movie Mondays and used DJ skills for entertainment on event days.

Events Assistant at High Society Catering Company - London

Supervised high-profile corporate events across London, the UK, and Paris Air Show. Led teams of waiters and coordinated silver service for events such as Chelsea FC Awards Ceremony and HSBC Christmas Banquet.

Customer Service Assistant at William Hill - London

Handled large cash transactions, worked independently, opened/closed the shop, and monitored transactions for discrepancies.

Customer Service Assistant at Waitrose - London

Customer service desk support, assisted customers, rotated to cashier during busy periods, and managed deliveries in the store.