Carlos J. Fernandez
I am a creative and detail-oriented UX designer and digital designer with over four years of experience across UX design, market research, digital content creation, and front-end development.
About
I am a creative and detail-oriented UX designer and digital designer with over four years of experience across UX design, market research, digital content creation, and front-end development. I earned an MSc in International Management and Design Innovation from the University of Glasgow and a Bachelors in User Experience Design from Wilfrid Laurier University. I specialize in inclusive, user-centered designs for a wide range of product types, and I have a track record of building dashboards and interfaces that boost engagement and reduce support queries.
I thrive in collaborative environments and value clear communication, iterative testing, and data-driven improvements. My work on an online dashboard for building residents led to high engagement and a 60% decrease in repeat questions to customer support, reflecting my commitment to accessible, effective design.
- 5 years' experience
- Joined April 2026
Skills· 12
Languages
- EnglishFluent
- Spanish; CastilianFluent
Industry experience
- Software & Internet
- Professional Services
- Media & Entertainment
- Education
- Other
Work experience· 4 roles
Led UX and marketing design initiatives, including development of intranet and training modules; conducted user research to identify opportunities in new target markets; produced company-wide design guidelines, presentations, brochures, and zoom backgrounds; created custom video guides and front-end web designs tailored to client branding; published engaging social media visuals; advised on site engagement and SEO; documented internal UX guidelines; maintained and analyzed client data (payments, satisfaction, feedback, website and social metrics); oversaw usability testing to ensure intuitive navigation.
Designed and implemented front-end web solutions for professional and personal projects (tech orgs, interior design, contracting, weddings). Managed client communications, updated information, and ensured aligned branding across sites.
Provided UX strategy and design support, conducted user research to identify opportunities in new target markets, and delivered front-end web design solutions tailored to client branding. Documented UX guidelines and supported usability testing efforts.
Education
Certifications and awards
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