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I am a multilingual business consultant and program manager with 18 years of cross-industry experience across BFSI, technology, and AI. I excel at translating complex requirements into practical AI-enabled solutions and leading client-facing delivery. I thrive on building collaborative, high-impact teams and delivering measurable business value through data-driven decisions and governance. I collaborate with French- and English-speaking stakeholders, document business requirements (BRD, UAT), and design robust AI governance and data privacy strategies while mentoring teams and driving adoption. I enjoy explaining technical concepts in clear terms and helping organizations scale AI responsibly.…I am a multilingual business consultant and program manager with 18 years of cross-industry experience across BFSI, technology, and AI. I excel at translating complex requirements into practical AI-enabled solutions and leading client-facing delivery. I thrive on building collaborative, high-impact teams and delivering measurable business value through data-driven decisions and governance. I collaborate with French- and English-speaking stakeholders, document business requirements (BRD, UAT), and design robust AI governance and data privacy strategies while mentoring teams and driving adoption. I enjoy explaining technical concepts in clear terms and helping organizations scale AI responsibly.

Manogarane Ficorence

AI Strategy Consultant, AI Ethics Consultant, Data Analyst, +2

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I am a multilingual business consultant and program manager with 18 years of cross-industry experience across BFSI, technology, and AI. I excel at translating complex requirements into practical AI-enabled solutions and leading client-facing delivery. I thrive on building collaborative, high-impact teams and delivering measurable business value through data-driven decisions and governance. I collaborate with French- and English-speaking stakeholders, document business requirements (BRD, UAT), and design robust AI governance and data privacy strategies while mentoring teams and driving adoption. I enjoy explaining technical concepts in clear terms and helping organizations scale AI responsibly.…I am a multilingual business consultant and program manager with 18 years of cross-industry experience across BFSI, technology, and AI. I excel at translating complex requirements into practical AI-enabled solutions and leading client-facing delivery. I thrive on building collaborative, high-impact teams and delivering measurable business value through data-driven decisions and governance. I collaborate with French- and English-speaking stakeholders, document business requirements (BRD, UAT), and design robust AI governance and data privacy strategies while mentoring teams and driving adoption. I enjoy explaining technical concepts in clear terms and helping organizations scale AI responsibly.

Available to hire

I am a multilingual business consultant and program manager with 18 years of cross-industry experience across BFSI, technology, and AI. I excel at translating complex requirements into practical AI-enabled solutions and leading client-facing delivery. I thrive on building collaborative, high-impact teams and delivering measurable business value through data-driven decisions and governance.

I collaborate with French- and English-speaking stakeholders, document business requirements (BRD, UAT), and design robust AI governance and data privacy strategies while mentoring teams and driving adoption. I enjoy explaining technical concepts in clear terms and helping organizations scale AI responsibly.

Skills

Experience Level

Expert

Expert

Intermediate

Beginner

Beginner

Beginner

Beginner

Beginner

Language

English

Fluent

French

Advanced

Tamil

Advanced

Work Experience

Senior Business Consultant (Private Individual) at Private Individual

April 1, 2023 - Present

Delivered AI-driven multilingual consulting projects focusing on cross-language data, voice, and language model optimization for English, French, and Tamil; provided AI consulting solutions for banking/financial institutions to enhance decision automation and risk management; managed and executed voice-based, text-based, and transcription projects; conducted documentation and translation work for UI/instructions; developed AI governance and security workflows for enterprise clients; liaised with French- and English-speaking stakeholders and trained client teams in AI adoption.

Senior Associate L2 – Program Manager at Publicis Sapient

June 1, 2021 - December 31, 2022

Led operational delivery across multiple large, client-facing projects with 45+ team members; improved processes and reduced operational inefficiencies by ~20%; implemented risk management and client governance; executed data/marketing enablement activities (UTM tagging, stack migration, lead-source optimization) across multiple markets; conducted weekly leadership and client metrics reviews.

Senior Software Analyst - Operations Delivery at Moving Picture Company (Technicolor)

July 1, 2017 - August 31, 2020

Facilitated the transition of 3 development teams to the Scrum framework, increasing project delivery rate by 30%; conducted regular Scrum training; led 50+ Scrum ceremonies; managed cross-functional teams on- and off-shore; organized Scrum of Scrums every fortnight to align with stakeholders and improve delivery throughput.

Senior Technical Support Analyst - Scrum Master at Technicolor India Pvt Ltd

June 1, 2014 - July 31, 2017

Managed a team of 15 support engineers; implemented new processes to improve service quality by 25%; conducted capacity planning; facilitated daily/weekly Scrum ceremonies; delivered on-time releases and maintained SLA adherence; coordinated with cross-functional teams to ensure smooth service delivery.

Project Engineer - Operations at Wipro Limited

May 1, 2012 - November 1, 2013

Oversaw operations and maintenance of client-facing services; supported Credit Agricole CIB in operational delivery; ensured compliance with global banking standards; streamlined operational processes through audits and quality checks, increasing compliance and efficiency.

Senior Business Analyst at Tata Consultancy Services

June 1, 2010 - April 1, 2012

Delivered 70+ market analyses and actionable recommendations; led market analyses for Nielsen, Unilever, and other clients; improved client sales through process improvements; managed high-volume workloads and collaborated with stakeholders to resolve operational challenges.

Senior Business Analyst at AXA Business Services

October 1, 2007 - June 1, 2010

Led market analyses operations; improved efficiency and data accuracy; managed a high-performing team; coordinated with underwriters for risk details and policy setup; tracked policy requests via work tracking systems and ensured timely delivery.