I am a detail-oriented administrative and logistics professional with a track record of supporting high-volume operations in finance, transportation, and customer service. I thrive in fast-paced environments, proactively coordinating tasks, managing documentation, and delivering clear communication across departments. Fluent in English and Spanish, I enjoy building strong client relationships, ensuring accuracy in funding and shipping processes, and contributing to cross-functional teams with a proactive, solutions-focused mindset.

Hafisa Rodriguez-Heyaime

I am a detail-oriented administrative and logistics professional with a track record of supporting high-volume operations in finance, transportation, and customer service. I thrive in fast-paced environments, proactively coordinating tasks, managing documentation, and delivering clear communication across departments. Fluent in English and Spanish, I enjoy building strong client relationships, ensuring accuracy in funding and shipping processes, and contributing to cross-functional teams with a proactive, solutions-focused mindset.

Available to hire

I am a detail-oriented administrative and logistics professional with a track record of supporting high-volume operations in finance, transportation, and customer service. I thrive in fast-paced environments, proactively coordinating tasks, managing documentation, and delivering clear communication across departments.

Fluent in English and Spanish, I enjoy building strong client relationships, ensuring accuracy in funding and shipping processes, and contributing to cross-functional teams with a proactive, solutions-focused mindset.

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Language

English
Fluent
Spanish; Castilian
Fluent

Work Experience

Documentation & Funding Assistant at Blade Funding
June 1, 2025 - Present
Prepare and complete merchant contracts, ensuring accuracy and compliance with funding terms. Send wire transfers for approved fundings, often same-day, to support fast-paced merchant needs. Process ACH changes and maintain updated financial records for all funded accounts.
Logistics Coordinator at Globe Air Cargo
May 31, 2025 - September 27, 2025
Managed global shipments, tracked air cargo movements, and provided real-time updates to clients. Resolved logistics delays by coordinating with freight partners and customs authorities. Verified export/import documentation to avoid costly compliance issues. Built strong client relationships through dependable and clear communication.
Correctional Officer at Florida Department of Corrections
November 30, 2022 - September 27, 2025
Maintained order and safety in a high-stress correctional facility through observation and quick decision-making. Completed detailed incident reports and ensured policy adherence. Developed strong conflict resolution and de-escalation skills.
BDC Agent at Werner Hyundai
June 30, 2020 - September 27, 2025
Scheduled appointments and managed lead intake via inbound/outbound calls and emails. Updated CRM data and followed up with potential clients to drive sales and service conversions. Supported a high-performing sales team by handling scheduling and lead tracking.

Education

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Qualifications

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Industry Experience

Transportation & Logistics, Financial Services, Professional Services, Media & Entertainment