Available to hire
I am a bilingual English–French IT Specialist, AI Trainer, and Data Steward with 5+ years of experience supporting global teams in AI data training, IT support, network administration, and transcription.
I bring a unique blend of AI expertise, linguistic precision, and IT engineering skills — allowing me to build, evaluate, and improve intelligent systems while ensuring strong data integrity and high-availability IT environments. I’m passionate about helping companies scale through accurate datasets, reliable systems, and seamless digital operations.
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Language
English
Fluent
French
Fluent
Work Experience
Technical Consultant at JNF Group LLC
March 1, 2025 - PresentProvide technical support and consulting for enterprise systems; resolve client-side IT issues and improve workflow efficiency; support business operations with data, IT, and automation tasks.
Quality Control Data Steward at Veeva Systems
June 1, 2025 - PresentPerform advanced quality checks on customer and HCP datasets to ensure accuracy, completeness, and compliance with Veeva OpenData standards; validate data steward outputs, detect discrepancies, and implement corrective actions; lead quality reviews and audit trails; collaborate with global QA teams to ensure seamless data pipeline operations.
Data Steward at Veeva Systems
November 1, 2024 - June 1, 2025Collected, verified, and updated customer records with 98%+ accuracy using Veeva OpenData, Excel, Google Sheets, and research tools; performed routine data entry, enrichment, and stewardship tasks within SLAs; generated and delivered reports on data updates and performance metrics; supported data-cleaning workflows and contributed to dataset consistency.
System Administrator at Abia Consulting Corp
December 1, 2019 - PresentAssisted in the management and maintenance of the organization's IT systems, including servers, networks, and databases; monitored system performance, applied updates and patches; configured hardware; managed user accounts and access control; collaborated on projects including migrations and VPN upgrades; provided technical support for escalated issues.
French AI Trainer at Outlier
October 1, 2024 - May 1, 2025Created French datasets for AI training across multiple domains; evaluated AI-generated outputs for clarity, factual accuracy, and tone; performed linguistic QA to ensure culturally accurate results; contributed to improving AI model performance and alignment.
Freelance Transcriptionist at JNF Group LLC
December 1, 2022 - January 31, 2025Transcribed audio/video content including meetings, interviews, legal, and medical materials; performed speaker diarization and timestamping; maintained 90%+ accuracy and met tight deadlines; edited transcripts for grammar and readability.
IT Support Specialist at Sparing Consulting DBA Beambuy SARL
June 1, 2021 - February 28, 2023Managed MSP service operations, hired/trained remote IT support teams; implemented network security, cloud infrastructure, and remote monitoring; provided desk-side support and IT governance; maintained documentation and supported large-scale projects like migrations.
Data Annotator at clickworker
March 1, 2020 - January 31, 2023Labeled text, images, audio, and video for AI model improvement; ensured data quality and consistency in large-scale AI projects.
Application Support Specialist at MEGAVAS
August 1, 2020 - February 28, 2021Provided second and third-level deskside support for the School Management Software Likaat; collaborated with development teams to diagnose bugs and performance issues; managed software deployments, upgrades, patches; created documentation; conducted user training; analyzed performance metrics.
IT Support Technician at CAMPOST
June 1, 2015 - October 31, 2015Diagnosed and resolved hardware, software, and network issues; provided remote/in-person support for over 200 end-users; configured/deployed hardware and software; maintained documentation; conducted staff training on new software; contributed to data entry projects.
Education
Bachelor of Science - BS, Computer Science at University of Yaoundé I
September 1, 2020 - October 1, 2023CITEC-HITM Higher National Diploma, Computer Maintenance at CITEC-HITM
January 1, 2014 - January 1, 2016Qualifications
IT Security: Defense against the digital dark arts
January 11, 2030 - January 11, 2026Google IT Support Specialization
January 11, 2030 - January 11, 2026System Administration and IT Infrastructure Services
January 11, 2030 - January 11, 2026Industry Experience
Computers & Electronics, Software & Internet, Education, Other, Professional Services, Healthcare, Life Sciences
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
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