First, I have more than three years of experience in the customer service field and I have always had a passion for words and for assisting others, so I am convinced I can provide relevant, and precise information to the employees queries focusing on empathy and active listening, while navigating complex technological tools. Also, I have been involved due to my exceptional performance in projects related to improving the customer journey and experience at Booking.com. These projects were focused on providing feedback regarding the issues that the customers using the website or interacting with the partners faced, and how to solve them in an efficient and proactive manner. Secondly, through all these years, taking into consideration also my background as a teacher, researcher, and editor, I have developed exceptional written and oral communication skills. I also have exceptional problem solving skills, I am detailed-oriented, organised, and collaborate effectively with different stakeholders. Furthermore, I have mastered the ability to manage tasks independently with tight deadlines. Finally, I pride myself on my analytical competence, critical thinking, and creativity. I am always interested in learning more to be able to help you more efficiently. Thank you for your consideration.…First, I have more than three years of experience in the customer service field and I have always had a passion for words and for assisting others, so I am convinced I can provide relevant, and precise information to the employees queries focusing on empathy and active listening, while navigating complex technological tools. Also, I have been involved due to my exceptional performance in projects related to improving the customer journey and experience at Booking.com. These projects were focused on providing feedback regarding the issues that the customers using the website or interacting with the partners faced, and how to solve them in an efficient and proactive manner. Secondly, through all these years, taking into consideration also my background as a teacher, researcher, and editor, I have developed exceptional written and oral communication skills. I also have exceptional problem solving skills, I am detailed-oriented, organised, and collaborate effectively with different stakeholders. Furthermore, I have mastered the ability to manage tasks independently with tight deadlines. Finally, I pride myself on my analytical competence, critical thinking, and creativity. I am always interested in learning more to be able to help you more efficiently. Thank you for your consideration.WWWW…