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Hi, I’m Fira — a born-and-raised devotee of the em dash, semicolons, and Oxford commas. From Gantt charts to narrative arcs, I connect the parts. I’m a multidisciplinary project manager, operations strategist, and multimedia producer with 6+ years of experience leading cross-functional teams and global stakeholders across tech, digital, and creative industries. I bridge strategy and delivery through expertise in SaaS, SDLC, and enterprise software management; team and people leadership; B2B, CRM, and account management; and 360° multimedia development. I’ve managed 100+ end-to-end projects, 30+ international clients, and teams of up to 40 members, and built PMO frameworks for organizations of 100+. With a background in law, I value structure and dialogue — driving clarity, engagement, and purposeful impact. Always open to connecting or collaborating on creative, tech, or strategy-driven projects.…Hi, I’m Fira — a born-and-raised devotee of the em dash, semicolons, and Oxford commas. From Gantt charts to narrative arcs, I connect the parts. I’m a multidisciplinary project manager, operations strategist, and multimedia producer with 6+ years of experience leading cross-functional teams and global stakeholders across tech, digital, and creative industries. I bridge strategy and delivery through expertise in SaaS, SDLC, and enterprise software management; team and people leadership; B2B, CRM, and account management; and 360° multimedia development. I’ve managed 100+ end-to-end projects, 30+ international clients, and teams of up to 40 members, and built PMO frameworks for organizations of 100+. With a background in law, I value structure and dialogue — driving clarity, engagement, and purposeful impact. Always open to connecting or collaborating on creative, tech, or strategy-driven projects.

Fira Zainal

Project Manager, Creative Director, Video Editor, +2

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Hi, I’m Fira — a born-and-raised devotee of the em dash, semicolons, and Oxford commas. From Gantt charts to narrative arcs, I connect the parts. I’m a multidisciplinary project manager, operations strategist, and multimedia producer with 6+ years of experience leading cross-functional teams and global stakeholders across tech, digital, and creative industries. I bridge strategy and delivery through expertise in SaaS, SDLC, and enterprise software management; team and people leadership; B2B, CRM, and account management; and 360° multimedia development. I’ve managed 100+ end-to-end projects, 30+ international clients, and teams of up to 40 members, and built PMO frameworks for organizations of 100+. With a background in law, I value structure and dialogue — driving clarity, engagement, and purposeful impact. Always open to connecting or collaborating on creative, tech, or strategy-driven projects.…Hi, I’m Fira — a born-and-raised devotee of the em dash, semicolons, and Oxford commas. From Gantt charts to narrative arcs, I connect the parts. I’m a multidisciplinary project manager, operations strategist, and multimedia producer with 6+ years of experience leading cross-functional teams and global stakeholders across tech, digital, and creative industries. I bridge strategy and delivery through expertise in SaaS, SDLC, and enterprise software management; team and people leadership; B2B, CRM, and account management; and 360° multimedia development. I’ve managed 100+ end-to-end projects, 30+ international clients, and teams of up to 40 members, and built PMO frameworks for organizations of 100+. With a background in law, I value structure and dialogue — driving clarity, engagement, and purposeful impact. Always open to connecting or collaborating on creative, tech, or strategy-driven projects.

Available to hire

Hi, I’m Fira — a born-and-raised devotee of the em dash, semicolons, and Oxford commas. From Gantt charts to narrative arcs, I connect the parts.

I’m a multidisciplinary project manager, operations strategist, and multimedia producer with 6+ years of experience leading cross-functional teams and global stakeholders across tech, digital, and creative industries. I bridge strategy and delivery through expertise in SaaS, SDLC, and enterprise software management; team and people leadership; B2B, CRM, and account management; and 360° multimedia development.

I’ve managed 100+ end-to-end projects, 30+ international clients, and teams of up to 40 members, and built PMO frameworks for organizations of 100+. With a background in law, I value structure and dialogue — driving clarity, engagement, and purposeful impact.

Always open to connecting or collaborating on creative, tech, or strategy-driven projects.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Language

Indonesian

Fluent

English

Fluent

Work Experience

Project & Production Coordinator (independent contractor) at Design Pickle

May 1, 2025 - November 3, 2025

Lead daily creative operations for a global pod of 10+ technical team members (designers, video editors, motion graphics artists, Figma specialists), coordinating with 10+ cross-timezone pods to ensure 12-hour service coverage. Managed an average of 20 high-volume tickets and 45 design-hours per customer across 5+ active accounts weekly. Served as operational lead alongside the Creative Lead to align strategic priorities with execution, achieving 100% SLA compliance and 99%+ ticket satisfaction across 5+ time zones. Implemented advanced automation workflows across Slack, Google Suite, Jira, and HubSpot, cutting manual coordination by 70% and improving ticket turnaround. Maintained centralized knowledge systems in Confluence to enable asynchronous clarity and streamlined onboarding. Produced weekly executive-level project and performance reports to optimize capacity, flag operational risks, and support decision-making across 30+ pods in a 500+ employee global organization.

Senior Digital Project Manager at 2VizCon GmbH

December 1, 2024 - December 1, 2024

Managed a portfolio of 10+ digital projects for international clients (Riviera Travel, Royal Caribbean, Disney), delivering on-time and on-budget results using Agile methodologies. Coordinated 5+ teams across Germany, the UK, Indonesia, and global client organizations to optimize collaboration, processes, and resource allocation. Built a centralized intranet for internal functions and streamlined tracking of logged hours and performance, enabling efficient resource planning and forecast accuracy. Owned full project lifecycles from scope to delivery, risk mitigation, testing, QA, and ticket management to ensure successful outcomes.

B2B Marketing Specialist (contract) at Agate International

May 1, 2024 - May 1, 2024

Defined and executed 5+ OKR-adjacent strategic initiatives, establishing key partnerships and creating new collaboration opportunities. Developed and executed 15+ B2B marketing campaigns, generating 500+ leads via targeted campaigns and data-driven market analysis. Upgraded and optimized Notion workspace to track OKRs from organizational to task level, designing a streamlined hub that reduced manual work and improved alignment and performance tracking.

Project Manager (freelance) at Sagensie Corporation

October 1, 2023 - October 1, 2023

Optimized and implemented a ClickUp ecosystem to streamline workflows for 25+ ongoing/historical projects, defined KPIs, centralized documentation, and improved organizational efficiency. Automated performance tracking and task management, reducing manual workload and enhancing accuracy and efficiency across a 20-person team.

Senior Strategy Executive at Noice (PT Mahaka Radio Integra)

October 1, 2023 - October 1, 2023

Developed integrated 360° strategies for intellectual properties to achieve multi-billion revenue OKRs. Led regular content performance analyses across 100+ flagship content items to optimize revenue and identify new opportunities, overseeing projects from ideation to evaluation. Coordinated collaboration across 10+ departments/teams and external stakeholders to improve IP performance metrics.

Story Development & Production Lead and Project Manager - Audioseries at Noice

October 1, 2023 - October 1, 2023

Pioneered, defined, developed, and expanded the Audioseries product line, leading a team of 15 and ensuring OKR alignment through data-driven analyses. Built a catalog of >100 shows, achieving substantial growth in listeners, plays, and time spent. Redesigned workflows and implemented an integrated Asana-based ecosystem that scaled company-wide, establishing standards for deliverables and OKRs. Directed end-to-end project lifecycles at a strategic level, including resource allocation, scheduling, budgeting, QA, and milestone management.

Multimedia Producer & Project Manager at In-depth Creative

April 1, 2022 - April 1, 2022

Led end-to-end multi-million rupiah multimedia productions with global partners (including The Metropolitan Museum of New York, Foreign Policy, PBS, Permata Bank, American Chamber of Indonesia). Delivered high-quality creative solutions with cross-location production teams and stakeholders.

Junior Lawyer at Indrayana Centre for Government, Constitution, and Society (INTEGRITY)

August 1, 2020 - August 1, 2020

Legal practice role in a government-focused firm, developing analytic and research skills in constitutional law and policy.

Senior Media & Creative Officer / Researcher at eCLIS.id / The Law and Technology Institute at the Faculty of Law of University of Indonesia

August 1, 2019 - August 1, 2019

Led digital transformation and branding efforts for a legal-tech startup; contributed to UI/UX redesign, feature development, and content strategy to boost user engagement and platform performance.

Story Development & Production Lead and Project Manager - Audioseries at Noice (PT Mahaka Radio Integra)

October 1, 2023 - October 1, 2023

Pioneered and expanded the Audioseries product line; managed 15-person team; built a catalog of >100 shows; achieved significant listener and plays growth; redesigned workflows using an Asana-based ecosystem; oversaw end-to-end lifecycle and OKRs.

Junior Lawyer at Indrayana Centre for Government, Constitution, and Society (INTEGRITY) Law Firm

August 1, 2020 - August 1, 2020

Legal practice with focus on constitutional law; supported research and casework.

Education

Bachelor of Law (S.H./LL.B.), constitutional law concentration at University of Indonesia

September 1, 2014 - April 30, 2018