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I am a seasoned Business Systems Analyst with 5+ years delivering technology-driven solutions across healthcare, insurance, and enterprise contexts. I excel at translating complex requirements into clear specifications and collaborating across business, IT, and vendor teams to drive revenue cycle improvements, data governance, and compliant integrations. My toolkit spans SQL, data modeling, Power BI, Hadoop, EDI, and cloud-based platforms (SAP, Salesforce, ServiceNow, Azure DevOps). I thrive in Agile environments, lead cross-functional teams, and turn insights into scalable solutions that align with business goals.…I am a seasoned Business Systems Analyst with 5+ years delivering technology-driven solutions across healthcare, insurance, and enterprise contexts. I excel at translating complex requirements into clear specifications and collaborating across business, IT, and vendor teams to drive revenue cycle improvements, data governance, and compliant integrations. My toolkit spans SQL, data modeling, Power BI, Hadoop, EDI, and cloud-based platforms (SAP, Salesforce, ServiceNow, Azure DevOps). I thrive in Agile environments, lead cross-functional teams, and turn insights into scalable solutions that align with business goals.

FRED BOAKYE

Data Analyst, Project Manager, Data Scientist, +4

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I am a seasoned Business Systems Analyst with 5+ years delivering technology-driven solutions across healthcare, insurance, and enterprise contexts. I excel at translating complex requirements into clear specifications and collaborating across business, IT, and vendor teams to drive revenue cycle improvements, data governance, and compliant integrations. My toolkit spans SQL, data modeling, Power BI, Hadoop, EDI, and cloud-based platforms (SAP, Salesforce, ServiceNow, Azure DevOps). I thrive in Agile environments, lead cross-functional teams, and turn insights into scalable solutions that align with business goals.…I am a seasoned Business Systems Analyst with 5+ years delivering technology-driven solutions across healthcare, insurance, and enterprise contexts. I excel at translating complex requirements into clear specifications and collaborating across business, IT, and vendor teams to drive revenue cycle improvements, data governance, and compliant integrations. My toolkit spans SQL, data modeling, Power BI, Hadoop, EDI, and cloud-based platforms (SAP, Salesforce, ServiceNow, Azure DevOps). I thrive in Agile environments, lead cross-functional teams, and turn insights into scalable solutions that align with business goals.

Available to hire

I am a seasoned Business Systems Analyst with 5+ years delivering technology-driven solutions across healthcare, insurance, and enterprise contexts. I excel at translating complex requirements into clear specifications and collaborating across business, IT, and vendor teams to drive revenue cycle improvements, data governance, and compliant integrations.

My toolkit spans SQL, data modeling, Power BI, Hadoop, EDI, and cloud-based platforms (SAP, Salesforce, ServiceNow, Azure DevOps). I thrive in Agile environments, lead cross-functional teams, and turn insights into scalable solutions that align with business goals.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Business Systems Analyst at Cardinal Health

August 1, 2025 - August 1, 2025

Acted as primary liaison between business units, IT, and third-party vendors to gather and validate requirements, ensuring revenue cycle and regulatory needs (HIPAA, Medicare, Medicaid) were met. Led requirements gathering and documentation for billing, collections, and reimbursement system enhancements; performed process improvements; supported Revenue Cycle Management (RCM) implementations; managed EDI setup, testing, and validation (180, 810, 832, 850, 855, 856, 837) in SAP and other systems; conducted comprehensive system and integration testing; facilitated UAT, defect resolution, and post-release support; delivered dashboards and reports; mentored new colleagues.

Business/Data Systems Analyst at Centene Corporation

February 1, 2024 - February 1, 2024

Led requirements gathering, documentation, and verification for Medicaid/Medicare and Managed Care programs; performed comprehensive data analysis and transformation using SQL to support data migration, data cleansing, and data integration of provider, claims, member, and vendor data. Partnered with ETL developers to design landing tables, transform and load data into reporting databases; ensured alignment with business rules and data governance standards. Conducted end-to-end system requirements definition, design, testing, and implementation support; provided business analysis and configuration support for Medicaid/Medicare programs, including EDI (835/837) processing; performed UAT, system/integration/regression testing; created dashboards to track KPIs; supported provider portal configurations and provider data management; ensured regulatory compliance.

Business/Data Systems Analyst at IQVIA

March 1, 2022 - March 1, 2022

Collaborated with cross-functional teams to gather and analyze business requirements, supported system enhancements, and ensured alignment with data governance standards. Participated in Agile ceremonies and worked with product owners to groom backlogs, define acceptance criteria, and perform UAT and defect triage. Supported SDLC initiatives using Agile with Salesforce, contributing to iterative development and deployment. Conducted backend data analysis, developed mapping documents, and defined transformation rules to support ETL workflows and data integration for claims processing. Led gap analyses and root cause investigations for regulatory compliance and system performance. Supported EDI transactions (834, 835, 837, 270/277) and contributed to HEDIS-related efforts. Maintained provider/member portals and dashboards to monitor KPIs.

Business Analyst at General Motors

June 1, 2021 - June 1, 2021

Led stakeholder sessions to gather, analyze, and document functional and non-functional requirements for critical initiatives. Conducted requirement impact assessments and documented detailed user stories and acceptance criteria using Azure DevOps and JIRA. Supported Agile ceremonies and collaborated with Product Owners, QA, offshore developers, and IT/business stakeholders to ensure alignment throughout the SDLC. Created and prioritized product backlogs with traceability to business goals; performed gap analyses and maintained a Requirements Traceability Matrix. Conducted root cause analysis on production issues and drafted technical specifications; utilized SQL, Excel, and Access for ad hoc reporting and data validation. Communicated project status, risks, and dependencies to stakeholders and supported QA/UAT activities.