Available to hire
Hi, I’m Florencia Clemente, a senior product designer with 6+ years crafting data-driven fintech and startup experiences at scale. I translate business goals into clear product visions, design systems, and delightful user journeys.
I partner with cross-functional teams to balance user needs with business priorities, run discovery sprints, and ship MVPs that boost engagement and retention. I’m passionate about turning complex problems into simple, accessible experiences.
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Language
Spanish; Castilian
Fluent
English
Fluent
Italian
Advanced
Work Experience
Senior UX Consultant & Product Designer at Freelance (Remote)
January 1, 2023 - November 16, 2025Partnered with early-stage startups to define product vision, design systems, and MVP scope. Led product discovery and UX strategy, reducing time-to-market by streamlining priorities. Designed end-to-end digital experiences (web & mobile) that increased engagement and retention. Facilitated workshops to align stakeholders and ensure business–user balance. Delivered actionable UX reports that raised customer satisfaction and reduced support inquiries.
UX/Product Designer at Prisma Payment Solutions
December 31, 2023 - December 31, 2023Designed onboarding and checkout experiences contributing to a 20% increase in conversion rate. Collaborated with PMs and development teams to define roadmaps aligned with business KPIs. Led co-creation sessions to accelerate design and reduce rework. Delivered pixel-perfect prototypes and supported implementation, helping shorten development time.
UX/UI Designer at Mercado Pago (Mercado Libre)
December 31, 2022 - December 31, 2022Created user flows and interfaces for core fintech features used by millions. Validated solutions via usability testing, reducing user errors by 30%. Improved navigation and experience across touchpoints, contributing to higher retention.
UX Content Designer at Mercado Pago (Mercado Libre)
December 31, 2021 - December 31, 2021Wrote UX microcopy for payments and onboarding flows that improved task success rate. Conducted A/B testing and user interviews to fine-tune product messaging. Created tone & voice guidelines used across teams to ensure consistency at scale.
Business Analyst at Mercado Pago (Mercado Libre)
December 31, 2020 - December 31, 2020Identified optimization opportunities through data analysis, leading to a 15% increase in payment success rates. Built dashboards in SQL and Tableau to track KPIs and support decision-making. Collaborated with product and UX teams to enhance B2B/B2C payment experiences.
Education
Bachelor of Business Administration at University of Buenos Aires
January 1, 2012 - December 31, 2017Exchange Student at University of Bologna
January 1, 2017 - December 31, 2017Qualifications
Product Design
January 1, 2022 - November 16, 2025UX Writing
January 1, 2021 - November 16, 2025Product Management
January 1, 2021 - November 16, 2025UI Design Patterns
January 1, 2023 - November 16, 2025UX/UI Design
January 1, 2019 - November 16, 2025Design Thinking
January 1, 2020 - November 16, 2025Industry Experience
Software & Internet, Financial Services, Professional Services, Media & Entertainment
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
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