Available to hire
I’m Federica Ostinelli, a Marketing, Digital Content and Social Media professional focused on NGO campaigns and community engagement. I conceptualize, produce, and manage multimedia content (Reels, video, graphics, and posts) for NGO channels to maximize audience reach and brand visibility. I’m passionate about cross-cultural communication, data-driven storytelling, and building autonomous digital campaigns that deliver tangible results.
I’m currently relocating to Sydney on a Working Holiday Visa, where I aim to support Australian small businesses and solo founders with creative, reliable, and proactive marketing strategies that grow engagement and impact.
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Language
Italian
Fluent
English
Fluent
Spanish; Castilian
Fluent
German
Beginner
Russian
Beginner
Work Experience
Volunteer Social Media and PR Officer at National Civil Service Office
May 1, 2025 - April 30, 2026Volunteer role supporting social media management and public relations for Burgos Acoge & AMYCOS NGOs; developing content calendars, coordinating campaigns, engaging communities.
Marketing and Campaigns Intern at Akzo Nobel Coatings S.p.A.
January 1, 2017 - December 31, 2018Collaborated on design, execution, and scheduling of B2C marketing activities and digital content creation to elevate brand visibility. Supported event logistics and data tracking.
Sales Assistant at Tessa Bit Beat S.r.l.
November 1, 2022 - August 31, 2023Delivered high-end personalized customer consultation for premium products using active listening and cross-selling techniques. Managed daily administrative tasks, cash desk operations, and store reporting under fast-paced targets.
Social Media and PR Officer at Burgos Acoge & Amicos NGOs
May 1, 2025 - April 1, 2026Conceptualized, produced and managed multimedia content (Reels, video, graphics, and posts) for NGO channels to maximize community engagement and brand awareness. Autonomously managed digital campaigns and authored official blog articles and newsletters to document events and drive online traffic. Handled operational organization and promotion of solidarity markets, festivals, and community engagement events, successfully mobilizing audiences and driving civic action.
Digital Content and Campaigns (Intern) at AKZO Nobel Coatings S.p.A.
January 1, 2017 - December 31, 2018Digital content and campaigns: Collaborated on the design, execution, and scheduling of B2C marketing activities and digital content creation aimed at elevating brand visibility. Event coordination: Supported the logistical coordination of corporate promotional events and trade fairs; managed client databases to ensure precise tracking and data integrity.
Sales Assistant at Tessabit S.r.l.
November 1, 2022 - August 1, 2023Delivered high-end personalized customer consultation for premium products using active listening and cross-selling techniques. Developed a strong understanding of luxury aesthetics, consumer behavior, product presentation, and retail storytelling. Managed daily administrative tasks, cash desk operations, and store reporting under fast-paced targets.
Education
Master of Science (MSc) in Management and Service Design at Università degli Studi di Milano-Bicocca
January 11, 2030 - January 1, 2025Bachelor of Science (BSc) in Marketing, Corporate Communications and Global Markets at Università degli Studi di Milano-Bicocca
January 11, 2030 - January 1, 2023Master of Science (M.S.c.) in Management and Service Design at University of Milano-Bicocca
January 11, 2030 - January 1, 2025Bachelor of Science (B.S.c.) in Marketing, Corporate Communication and Global Markets at University of Milano-Bicocca
January 11, 2030 - January 1, 2023Erasmus+ Academic Mobility (Selected international and leadership programs) at Laurea University and Haaga-Helia University of Applied Sciences (Helsinki, Finland)
January 1, 2024 - January 1, 2024Spring School on Immigration, Labor Markets and Leadership at University of Richmond and University of Milano-Bicocca
January 1, 2024 - January 1, 2024Città Impresa Academy Vicenza – Advanced training in innovation and social economics at Città Impresa Academy, Vicenza
January 11, 2030 - June 8, 2026Qualifications
Corporate Sustainability Due Diligence Directive (CSDDD)
January 1, 2025 - June 8, 2026Advanced Training in Innovation and Social Economics
January 11, 2030 - June 8, 2026Selected international and leadership programs (Erasmus+ mobility, 2024)
January 1, 2024 - January 1, 2024Industry Experience
Media & Entertainment, Professional Services, Retail, Consumer Goods, Education, Non-Profit Organization
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
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