I am a customer support and GTM specialist based in Nice, France, with over 3 years of experience in B2B SaaS support and lead generation optimization. I combine technical and strategic skills, and I am passionate about automation, root-cause problem solving, and continuous process improvements. I thrive in demanding environments and aim to help sales teams maximize results with AI. I have hands-on experience with managing support and onboarding, creating documentation to scale support, and reducing churn. I work across GTM and lead generation strategies, analyzing KPIs and optimizing conversions. Proficient with tools like Zendesk, Jira, and GLPI, I value ownership, clear asynchronous communication, and a results-oriented mindset, fluent in English, French, and Spanish.…I am a customer support and GTM specialist based in Nice, France, with over 3 years of experience in B2B SaaS support and lead generation optimization. I combine technical and strategic skills, and I am passionate about automation, root-cause problem solving, and continuous process improvements. I thrive in demanding environments and aim to help sales teams maximize results with AI. I have hands-on experience with managing support and onboarding, creating documentation to scale support, and reducing churn. I work across GTM and lead generation strategies, analyzing KPIs and optimizing conversions. Proficient with tools like Zendesk, Jira, and GLPI, I value ownership, clear asynchronous communication, and a results-oriented mindset, fluent in English, French, and Spanish.WWWW…