I'm Francesco Narciso, a Scrum Master and Game Designer with a track record delivering high-profile games (SaaS) that reached over 150 million users. I combine agile leadership with deep expertise in gameplay systems, UX/UI, and data analysis to ship engaging experiences quickly in fast-paced, collaborative environments. I have led cross-functional teams, guided live ops and monetization strategies, and partnered with product owners and stakeholders to prioritize roadmaps. I'm passionate about continuous improvement, coaching teams, and turning user data into actionable insights that drive retention and revenue.

Francesco Narciso

I'm Francesco Narciso, a Scrum Master and Game Designer with a track record delivering high-profile games (SaaS) that reached over 150 million users. I combine agile leadership with deep expertise in gameplay systems, UX/UI, and data analysis to ship engaging experiences quickly in fast-paced, collaborative environments. I have led cross-functional teams, guided live ops and monetization strategies, and partnered with product owners and stakeholders to prioritize roadmaps. I'm passionate about continuous improvement, coaching teams, and turning user data into actionable insights that drive retention and revenue.

Available to hire

I’m Francesco Narciso, a Scrum Master and Game Designer with a track record delivering high-profile games (SaaS) that reached over 150 million users. I combine agile leadership with deep expertise in gameplay systems, UX/UI, and data analysis to ship engaging experiences quickly in fast-paced, collaborative environments.

I have led cross-functional teams, guided live ops and monetization strategies, and partnered with product owners and stakeholders to prioritize roadmaps. I’m passionate about continuous improvement, coaching teams, and turning user data into actionable insights that drive retention and revenue.

See more

Experience Level

Expert
Expert

Language

English
Fluent
Italian
Fluent

Work Experience

Game Designer at ChimpWorks
January 1, 2021 - January 1, 2025
Responsible for all aspects of game design, including gameplay, level design, user experience (UX), systems, economy and monetization design. Experience spans ideation and prototyping through soft launch and global launch to live operations, with improvements in KPIs such as engagement, retention and monetization based on player data. Oversaw live ops strategies, including event design, reward balancing, and pacing of content releases to maximize player satisfaction and revenue. Notable titles include Rider (150M+ downloads) and Rider Worlds (15M+ downloads). Served as a servant leader for two Agile development teams, facilitating Scrum ceremonies and maintaining a transparent production board.
Scrum Master at ChimpWorks
January 1, 2022 - January 1, 2025
Served as servant leader for two Agile development teams, facilitating Scrum ceremonies (Sprint Planning, Backlog Refinement, Daily Stand-ups, Retrospectives) and maintaining a healthy, transparent production board. Collaborated with Product Owner, developers and stakeholders to maintain a prioritized and actionable production backlog. Supported teams in adopting and maturing Agile practices, improving delivery effectiveness in a fast-paced, creative environment. Monitored progress, performance and process efficiency to keep teams focused and delivering results amid shifting priorities.

Education

Professional Scrum Master I (PSM I) at Scrum.org
January 11, 2030 - March 6, 2026
Cambridge IELTS Certification at Cambridge
January 11, 2030 - March 6, 2026
Bachelor’s Degree in Design and Visual Communication, Industrial Design at Polytechnic University of Turin
January 11, 2030 - March 6, 2026

Qualifications

Lean Six Sigma - IASSC® Certified Yellow Belt
January 11, 2030 - March 6, 2026
Lean Six Sigma - IASSC Yellow Belt
January 11, 2030 - March 6, 2026
Professional Scrum Master I (PSM I)
January 11, 2030 - March 6, 2026

Industry Experience

Gaming, Software & Internet, Media & Entertainment