Frances Smaleon

Customer Service Representative at Hobbiesville

Managing customer inquiries via email, phone, and live chat. Supporting ecommerce operations using Shopify. Analyzing feedback to provide customer satisfaction.

Photographer and Marketing Coordinator at Midnight Studios

Created weekly videos and photographs for social media pages. Researched and developed social media strategies to grow Instagram, TikTok, and YouTube engagement.

Technical Director / Podcast Producer at 4th Canadian Division

Shooting, directing, and producing a live-to-tape video podcast filmed in a broad-cast studio. Operated production switcher, studio cameras and lighting equipment. Edited 20-min podcasts and short social media reels.

Technical Director / Podcast Producer Intern at 4th Canadian Division

Shooting, directing, and producing a 'live to tape' video podcast filmed in a broadcast studio. Operated production switcher, studio cameras and lighting equipment. Edited 20 min podcasts and shorts for social media reels.

Marketing Coordinator at Midnight Studios

Managing inquiries via email, phone, and live chat; support e-commerce operations using Shopify; analyzing feedback to provide customer satisfaction. Develop marketing strategies to increase audience engagement.

Marketing Intern at Midnight Studios

Create weekly reels and photos for social media platforms, promoting upcoming artists. Develop marketing strategies to increase audience engagement. Assist in planning content for social media campaigns.

Photographer, Videographer, Editor, Marketing Coordinator at Physio-Logic / i Neuro Rehab

Filming physiotherapy sessions and seminars; Recording live physiotherapy webinars; Editing; Promotional trailers for website and social media pages.

Photographer & Video Editor at Physio-Logic Filming

Recorded live physiotherapy sessions and seminars; edited video content; produced promotional trailers and videos for website and social media pages.

Freelance Photographer / Content Creator at Frankies Fotoz

Collaborate with social media influencers and artists; manage social media pages and analyze engagement insights; create high quality photos and video content for clients' social media pages.

Freelance Photographer / Content Creator at Self-Employed, Toronto

Worked directly with local social media influencers; created high-quality photos and video content for social media pages.