I'm pursuing a Master of Software Engineering and have a background in programming with Python, Java and JavaScript, and databases (SQL Server, MySQL). Academic projects have enabled me to gain experience in developing web apps and systems software. Currently seeking an internship to improve my software engineering skills and apply my knowledge in projects. My experience as an IT Technician has bolstered my ability to solve problems, communicate with end-users effectively, and manage operating systems – skills I believe I will find useful in my career as a software developer.…

Franci Hoxha

I'm pursuing a Master of Software Engineering and have a background in programming with Python, Java and JavaScript, and databases (SQL Server, MySQL). Academic projects have enabled me to gain experience in developing web apps and systems software. Currently seeking an internship to improve my software engineering skills and apply my knowledge in projects. My experience as an IT Technician has bolstered my ability to solve problems, communicate with end-users effectively, and manage operating systems – skills I believe I will find useful in my career as a software developer.…

Available to hire

I’m pursuing a Master of Software Engineering and have a background in programming with Python, Java and JavaScript, and databases (SQL Server, MySQL). Academic projects have enabled me to gain experience in developing web apps and systems software. Currently seeking an internship to improve my software engineering skills and apply my knowledge in projects. My experience as an IT Technician has bolstered my ability to solve problems, communicate with end-users effectively, and manage operating systems – skills I believe I will find useful in my career as a software developer.

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Experience Level

Expert
Expert
Expert
Expert

Language

English
Advanced
Italian
Intermediate

Work Experience

Computer Technician & IT
January 1, 2021 - Present
Provided technical support to large and medium-sized companies, delivering solutions and expertise to optimize IT operations and resolve complex issues. Install, configure, and manage various operating systems, including Windows, macOS, and Linux. Provide support for operating system-related issues and updates. Assemble, repair, and maintain computer systems and components. Perform hardware upgrades and replacements as needed. Deliver outstanding technical support to end-users, addressing inquiries and resolving issues with clear communication and professionalism. Ability to diagnose and resolve complex hardware and software issues efficiently. Detailed knowledge of computer components, assembly, and repair techniques. Installation, configuration, and management of various operating systems, including Windows, macOS, and Linux. Data backup, recovery, and system restoration to ensure data integrity.

Education

Master of Science in Informatics Engineering at European University of Tirana (UET)
January 1, 2024 - January 8, 2026
Master’s degree, Business Administration at Fan S. Noli, Korçë
January 1, 2015 - January 1, 2017

Qualifications

Professional Course Computer Technician and IT
July 1, 2024 - January 8, 2026

Industry Experience

Software & Internet, Professional Services