Francisco Rodriguez

Available to hire

I’m Francisco Rodriguez, an audio professional and music producer from Santa Tecla, El Salvador.

About

I’m Francisco Rodriguez, an audio professional and music producer from Santa Tecla, El Salvador. I’ve spent 15+ years playing and creating music, and for the past decade I’ve been producing, sequencing, songwriting, and mixing across different genres and formats.

On the post-production side, I’ve worked as a freelance audio/mixing engineer editing dialogue, backgrounds, SFX, and Foley for major media projects, handling session setup, cue mixes, and multi-channel session preparation. I’m also strong in customer-facing roles—coaching, quality evaluation, and meeting clients’ needs with a friendly, professional attitude.

  • 12 years' experience
  • Joined August 2024

Industry experience

  • Media & Entertainment
  • Telecommunications
  • Professional Services

Work experience· 8 roles

Senior Quality Evaluator · SpotifyJun 2022 – Oct 2026 · 4 yrs 5 mos

Evaluated quality control for customer service messaging channels, coached advisors to meet goals and expectations, and tracked/delivered daily reporting on metrics and data analysis. Conducted weekly meetings to improve quality control and calibrate processes with the client.

Customer Service Representative · ConcentrixOct 2021 – Jun 2022 · 9 mos

Answered chat interactions to address customer inquiries for the Sams Club account.

Customer Service Representative · TeleperformanceFeb 2021 – Oct 2021 · 9 mos

Answered emails to address customer inquiries for the Chime account.

Freelance Audio/Mixing Engineer · BlaBlaBla Dubbing & PostJun 2019 – Mar 2021 · 1 yr 10 mos
Customer Service Representative · The Office GurusDec 2017 – Mar 2019 · 1 yr 4 mos
Customer Service Representative · Inmar Sykes, El SalvadorJul 2016 – Nov 2016 · 5 mos
Media Producer · Vonkeleken StudiosFeb 2014 – Nov 2014 · 10 mos
Freelance Audio Producer · Orlando, FL/El SalvadorFeb 2014 – Present · 12 yrs 10 mos

Education

Associate's of Science · Full Sail University2024 – 2018

Music Production

Associate of Science in Music Production · Full Sail University2018

Certifications and awards

GPA 3.63; Valedictorian (Full Sail University)2018 – 2026

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