Confident and engaging presenter, financial educator, and business coach with over 20 years of experience delivering high-impact content across video, webinar, and live event formats. Skilled at simplifying complex mortgage and financial concepts for self-employed business owners, SMEs, and leadership audiences. As a former ANZ Business Training Manager, I delivered record-setting financial webinars and national training programs on cash flow, strategy, and business growth. As a co-founder of Adroit, I’ve built and scaled startups, equipping me with firsthand insight into the challenges business owners face, including accessing finance. I’ve also presented at national conferences, including FAMNZ Elevate Tauranga and Auckland, as a training partner, where I led educational workshops for advisers. Known for my polished and relatable on-camera presence, I blend strategic insight with approachable delivery to educate and engage diverse audiences remotely and in person.

Melissa Frerk

Confident and engaging presenter, financial educator, and business coach with over 20 years of experience delivering high-impact content across video, webinar, and live event formats. Skilled at simplifying complex mortgage and financial concepts for self-employed business owners, SMEs, and leadership audiences. As a former ANZ Business Training Manager, I delivered record-setting financial webinars and national training programs on cash flow, strategy, and business growth. As a co-founder of Adroit, I’ve built and scaled startups, equipping me with firsthand insight into the challenges business owners face, including accessing finance. I’ve also presented at national conferences, including FAMNZ Elevate Tauranga and Auckland, as a training partner, where I led educational workshops for advisers. Known for my polished and relatable on-camera presence, I blend strategic insight with approachable delivery to educate and engage diverse audiences remotely and in person.

Available to hire

Confident and engaging presenter, financial educator, and business coach with over 20 years of experience delivering high-impact content across video, webinar, and live event formats. Skilled at simplifying complex mortgage and financial concepts for self-employed business owners, SMEs, and leadership audiences. As a former ANZ Business Training Manager, I delivered record-setting financial webinars and national training programs on cash flow, strategy, and business growth.
As a co-founder of Adroit, I’ve built and scaled startups, equipping me with firsthand insight into the challenges business owners face, including accessing finance. I’ve also presented at national conferences, including FAMNZ Elevate Tauranga and Auckland, as a training partner, where I led educational workshops for advisers. Known for my polished and relatable on-camera presence, I blend strategic insight with approachable delivery to educate and engage diverse audiences remotely and in person.

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Experience Level

Work Experience

Senior Corporate Trainer / Head Trainer (Contract) at Aptitude Management
November 1, 2023 - November 16, 2025
Lead virtual and in-person leadership training on resilience, communication, business coaching, and team development; mentored junior trainers; refined training delivery methods; developed customised coaching frameworks to drive measurable business success; supported business development and client engagement; collaborated with client organisations to implement strategic growth initiatives and operational improvements.
Contract Trainer at Edvance Workplace Education
January 1, 2024 - November 16, 2025
Facilitated workplace leadership and performance coaching across diverse industries; applied adult learning methodologies with interactive coaching techniques; guided teams through Continuous Improvement projects, coaching strategic problem-solving, presentations, and Kaizen; supported leadership capability development and delivered structured coaching frameworks for sustainable outcomes.
Chairperson & Managing Director at Medina
November 1, 2024 - November 16, 2025
Oversee governance, regulatory compliance, and strategic partnerships for a DNA/genetics-focused healthcare technology venture; manage financial operations including GST and cash flow; drive sustainable, tech-driven growth.
Chief Enthusiasm Engineer at POLISH
December 1, 2023 - November 16, 2025
Provide leadership training and business coaching services, delivering customised programs that empower executives and frontline teams; integrate advanced tools and methodologies to optimise clients’ performance and strategic outcomes.
Smartie Activator (Contract) at SKILLPOD
November 30, 2024 - November 30, 2024
Conducted market research, streamlined operational systems, and represented Skillpod at networking events; develop and present webinars and workshops to showcase microlearning solutions.
Business Training Manager at ANZ Bank New Zealand Ltd
July 31, 2023 - July 31, 2023
Led nationwide training programs, coaching business owners on financial literacy (Cashflow, Financials), leadership, digital/social media and strategic growth; created and facilitated large-scale webinars on leadership, resilience, and business fundamentals; developed Māori in Business webinar series; managed end-to-end training logistics, stakeholder engagement, and budget control.
Branch Manager / Sales & Service Manager at ANZ Bank New Zealand Ltd
December 31, 2019 - December 31, 2019
Led teams through major brand integrations, improving customer satisfaction and staff engagement scores; received multiple internal accolades for performance excellence and community outreach initiatives; drove business development and strategy for business banking services.
Operations Manager & Co-Founder at Adroit Holdings Ltd
December 31, 2019 - December 31, 2019
Oversee operations, marketing, budgeting, and brand development; secured Spark NZ as a major investor; scaled the business to 20+ staff, establishing Adroit as a leading IoT venture in New Zealand.

Education

Certificate in Company Direction at Institute of Directors
January 1, 2023 - November 16, 2025
NZ Certificate in Adult Literacy & Numeracy Education at Open Polytechnic
January 1, 2021 - November 16, 2025
Diploma in Business (Part-completion) at Unitec
January 1, 2005 - December 31, 2006

Qualifications

Ongoing professional development in leadership, coaching, situational leadership, and financial crime compliance
January 11, 2030 - November 16, 2025
Certificate in Company Direction
January 1, 2023 - November 16, 2025
NZ Certificate in Adult Literacy & Numeracy Education
January 1, 2021 - November 16, 2025
Diploma in Business (Part-completion)
January 1, 2005 - December 31, 2006
Ongoing professional development in leadership, coaching, situational leadership, and financial crime compliance
January 11, 2030 - November 16, 2025

Industry Experience

Education, Financial Services, Professional Services