With a Bachelor of Education in German Language Teacher Education from Universitas Negeri Malang, I bring a strong foundation in education and communication to my professional endeavors. Currently, I work as a Project Manager at VIDEOS 2B, where I oversee multiple projects, coordinate with senior management, and utilize tools like LinkedIn Sales Navigator and Streak CRM to drive business growth and enhance workflows. My role also emphasizes collaboration, from managing strategic initiatives to implementing project management software. Alongside, I contribute as a Social Media Assistant at ZÉRA Mom, where I focus on community engagement, influencer collaborations, and creative content development to elevate brand visibility. My expertise extends to e-commerce optimization, drawing on my experience as an Ecommerce Manager for the Indonesian market.

Firstyera Taqilla

With a Bachelor of Education in German Language Teacher Education from Universitas Negeri Malang, I bring a strong foundation in education and communication to my professional endeavors. Currently, I work as a Project Manager at VIDEOS 2B, where I oversee multiple projects, coordinate with senior management, and utilize tools like LinkedIn Sales Navigator and Streak CRM to drive business growth and enhance workflows. My role also emphasizes collaboration, from managing strategic initiatives to implementing project management software. Alongside, I contribute as a Social Media Assistant at ZÉRA Mom, where I focus on community engagement, influencer collaborations, and creative content development to elevate brand visibility. My expertise extends to e-commerce optimization, drawing on my experience as an Ecommerce Manager for the Indonesian market.

Available to hire

With a Bachelor of Education in German Language Teacher Education from Universitas Negeri Malang, I bring a strong foundation in education and communication to my professional endeavors. Currently, I work as a Project Manager at VIDEOS 2B, where I oversee multiple projects, coordinate with senior management, and utilize tools like LinkedIn Sales Navigator and Streak CRM to drive business growth and enhance workflows.

My role also emphasizes collaboration, from managing strategic initiatives to implementing project management software. Alongside, I contribute as a Social Media Assistant at ZÉRA Mom, where I focus on community engagement, influencer collaborations, and creative content development to elevate brand visibility. My expertise extends to e-commerce optimization, drawing on my experience as an Ecommerce Manager for the Indonesian market.

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Experience Level

Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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Language

Indonesian
Fluent
English
Fluent
German
Fluent
Malay
Advanced

Work Experience

Social Media Manager at Deutsche Tage (UM German Literature Event)
January 1, 2018 - December 31, 2019
Organized Instagram content, generated ideas for publication, edited photos and videos, proofread grammar for broadcast, and handled attendees' messages and questions for the event.
Language Tutor at BIPA (Indonesian for Foreign Speakers), State University of Malang
June 1, 2019 - December 1, 2020
Participated in Critical Language Scholarship, Indonesian Flagship Language Initiative, and In-Country Program; assisted foreign students to actively speak Indonesian; analyzed learner development with teachers; supported cultural activities to deepen repertoire; acted as active conversation partner.
Captain Barista at Kedai Botani Malang
June 1, 2020 - October 1, 2021
Prepared and served customer orders; led team; engaged with customers; managed workflow and store operations; supervised and mentored staff; ensured customer service; handled complaints.
Virtual Marketplace Manager at Radius Enterprise (PT. Global Radius Brands)
October 1, 2022 - March 1, 2024
Organized inventory for 30 SKU across 3 stores; controlled stores on Shopee, Lazada, TikTok Shop and Tokopedia; managed live chat customer service; handled complaints; set SEO keywords for advertising; managed shipping; inbound and outbound handling; greeted guests; supported upper management.
Social Media Manager and Content Creator at ZERA MOM (ZERA POSTPARTUM, LTD.)
March 1, 2024 - Present
Created marketing reports for brand partners; boosted brand engagement with social media posts and campaigns; enhanced brand recognition through tailored materials and visuals; organized and hosted live Q&A sessions; collaborated with influencers to expand reach; improved community interaction on social platforms.
Project Manager at Video s2B
December 1, 2024 - Present
Managed multiple projects simultaneously by prioritizing tasks, planning phases, and aligning with organizational goals; planned, designed, and scheduled project phases; managed and qualified leads using LinkedIn Sales Navigator; pipeline tracking with Streak CRM; collaborated with senior management; oversaw implementation of new project management software; recruited and supervised personnel.
Social Media Manager at UM German Literature Event
January 1, 2018 - December 31, 2019
Organized Instagram content for the Deutsche Tage event; generated content ideas, edited photos and videos; proofread grammar for broadcast materials; responded to attendees' messages and questions.
Language Tutor at State University of Malang – BIPA (Indonesian for Foreign Speakers)
June 1, 2019 - December 1, 2020
Participated in three BIPA programs (Critical Language Scholarship, Indonesian flagship language initiative, and in-country program); helped foreign students actively speak Indonesian; analyzed development with teachers; assisted and accompanied foreign students in cultural activities; served as active conversation partner.
Virtual Marketplace Manager, Indonesia Market at Radius Enterprise (PT. Global Radius Brands)
October 1, 2022 - March 1, 2024
Organized inventory for 30 SKUs across 3 stores; controlled 3 stores across Shopee, Lazada, TikTok Shop and Tokopedia; managed live chat and complaints; set SEO keywords for ads; handled shipping and inbound/outbound; greeted guests professionally; supported upper management.
Social Media Manager and Content Creator at ZERA POSTPARTUM, LTD.
March 1, 2024 - Present
Developed marketing reports for brand partners; boosted engagement with social media posts and campaigns; enhanced brand recognition with tailored materials and graphics; organized live Q&A sessions; collaborated with influencers to expand reach; improved community interaction and loyalty on social platforms.
Project Manager at Videos2B
December 1, 2024 - Present
Managed multiple projects simultaneously, planned and scheduled phases, led outreach and pipeline management using LinkedIn Sales Navigator and Streak CRM; coordinated with senior management to align objectives with business goals; oversaw the implementation of new project management software and recruited/monitored staff to meet performance targets.
Language Tutor at State University of Malang (BIPA - Indonesian for Foreign Speakers)
June 1, 2019 - December 1, 2020
Participated in three BIPA programs; helped foreign students (from the USA and Thailand) actively speak Indonesian; analyzed student development with teachers; assisted and accompanied students in cultural activities; maintained active conversation practice with foreign students.
Virtual Marketplace Manager for Indonesia Market at Radius Enterprise (PT. Global Radius Brands)
October 1, 2022 - March 1, 2024
Organized inventory for 30 SKUs across 3 stores; controlled 3 stores across Shopee, Lazada, TikTok Shop and Tokopedia; managed live chat customer service and handling of complaints; set SEO keywords for product advertising; handled shipping, inbound/outbound logistics; greeted guests professionally; assisted upper management in business operations.

Education

Bachelor of Education at State University of Malang
July 1, 2017 - June 30, 2022
Bachelor of Education in German Language and Education at State University of Malang
July 1, 2017 - June 1, 2022
Bachelor of Education, German Language and Education at State University of Malang
July 1, 2017 - June 1, 2022
Bachelor of Education at State University of Malang
July 1, 2017 - June 1, 2022

Qualifications

Add your qualifications or awards here.

Industry Experience

Education, Retail, Media & Entertainment, Professional Services, Software & Internet