Available to hire
Hi, I’m Gabriela Lima. I’m a results-driven Virtual Assistant and Marketing Operations Specialist with 15+ years of experience helping international teams run smoothly from remote locations.
I specialize in digital marketing, e-commerce operations, administrative management, and workflow automation. I’m fluent in English and Portuguese and I’m excited to support US, Brazilian, and Portuguese-speaking clients with scalable processes and measurable results.
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Language
Portuguese
Fluent
English
Advanced
Work Experience
Web Designer & Marketing Manager at Cosmetics Industry
January 1, 2023 - December 1, 2025Led end-to-end digital marketing strategy, including brand identity, web design (WordPress/Shopify), and paid media campaigns across Google Ads and Meta Ads. Managed full sales funnel from lead generation to conversion, applying email marketing, SEO techniques, and performance metrics tracking. Conducted market research and consumer trend analysis to inform campaign direction and product positioning. Coordinated cross-functional team, overseeing editorial calendar, campaign development, and reporting.
Virtual Assistant at Property Inspection Company for Insurance Providers
January 1, 2024 - December 1, 2025Managed insurance documentation, contracts, and complex form processing with high accuracy in a fast-paced environment. Served as liaison between insurance adjusters and internal teams, coordinating multi-channel client communications (chat and email). Maintained and updated spreadsheets and databases; resolved escalated issues with speed and efficiency. Supported operations across US time zones, demonstrating reliability and proactive problem-solving.
Virtual Assistant at Civil Engineering & Surveying Company
July 1, 2024 - December 1, 2025Managed day-to-day business operations including client relations, email management, and scheduling. Handled full financial administration cycle: quoting, invoicing, accounts receivable, and payment processing. Streamlined operational workflows and business routines, improving team efficiency and communication.
Virtual Assistant at Event Sound & Lighting Company
February 1, 2022 - October 1, 2024Managed client scheduling, vendor coordination, and project timelines for live events. Handled complete financial oversight including accounts payable, quoting, invoicing, and billing. Maintained clear communication between clients, vendors, and internal teams to ensure seamless event execution.
Graphic Designer & Social Media Manager at Freelance | International Clients (Remote)
January 1, 2009 - PresentDelivered visual identity design, creative direction, and brand assets for clients across multiple industries. Managed organic and paid social media strategy, editorial planning, copywriting, and community engagement. Built and maintained long-term client relationships with consistent results.
Education
Qualifications
Industry Experience
Media & Entertainment, Software & Internet, Professional Services, Retail
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
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