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I am a dedicated Quality Assurance Engineer with hands-on manual and automation testing experience, focused on delivering reliable software through thoughtful test design, planning, execution, and reporting. I collaborate with cross-functional teams to validate integrations, optimize QA processes, and drive performance improvements across enterprise systems. Throughout my career I have supported Salesforce-driven projects, SAP automation using Worksoft Certify, and multi-system integrations with NetSuite and downstream features. I enjoy teaching and guiding stakeholders through testing requirements, UAT support, and ensuring customer expectations are met with high-quality releases.…I am a dedicated Quality Assurance Engineer with hands-on manual and automation testing experience, focused on delivering reliable software through thoughtful test design, planning, execution, and reporting. I collaborate with cross-functional teams to validate integrations, optimize QA processes, and drive performance improvements across enterprise systems. Throughout my career I have supported Salesforce-driven projects, SAP automation using Worksoft Certify, and multi-system integrations with NetSuite and downstream features. I enjoy teaching and guiding stakeholders through testing requirements, UAT support, and ensuring customer expectations are met with high-quality releases.

Gabriel Mendieta

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I am a dedicated Quality Assurance Engineer with hands-on manual and automation testing experience, focused on delivering reliable software through thoughtful test design, planning, execution, and reporting. I collaborate with cross-functional teams to validate integrations, optimize QA processes, and drive performance improvements across enterprise systems. Throughout my career I have supported Salesforce-driven projects, SAP automation using Worksoft Certify, and multi-system integrations with NetSuite and downstream features. I enjoy teaching and guiding stakeholders through testing requirements, UAT support, and ensuring customer expectations are met with high-quality releases.…I am a dedicated Quality Assurance Engineer with hands-on manual and automation testing experience, focused on delivering reliable software through thoughtful test design, planning, execution, and reporting. I collaborate with cross-functional teams to validate integrations, optimize QA processes, and drive performance improvements across enterprise systems. Throughout my career I have supported Salesforce-driven projects, SAP automation using Worksoft Certify, and multi-system integrations with NetSuite and downstream features. I enjoy teaching and guiding stakeholders through testing requirements, UAT support, and ensuring customer expectations are met with high-quality releases.

Available to hire

I am a dedicated Quality Assurance Engineer with hands-on manual and automation testing experience, focused on delivering reliable software through thoughtful test design, planning, execution, and reporting. I collaborate with cross-functional teams to validate integrations, optimize QA processes, and drive performance improvements across enterprise systems.

Throughout my career I have supported Salesforce-driven projects, SAP automation using Worksoft Certify, and multi-system integrations with NetSuite and downstream features. I enjoy teaching and guiding stakeholders through testing requirements, UAT support, and ensuring customer expectations are met with high-quality releases.

Skills

Experience Level

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Spanish; Castilian

Advanced

Work Experience

Sr. Quality Assurance Engineer at Smartsheet

September 1, 2022 - October 1, 2025

Led QA activities for Salesforce-driven projects, coordinating with developers, architects, and project managers to assess capabilities, plan testing, and ensure alignment with business objectives. Authored comprehensive test plans and test cases, focusing on functional and non-functional requirements for system integrations (Salesforce, NetSuite, and downstream features); drove usability, performance, and reliability improvements. Conducted feature demos for clients and internal stakeholders to clarify requirements and acceptance criteria. Implemented test automation using Postman and Katalon Studio, accelerating data generation and multiple testing cycles, including UAT.

Test Automation Specialist at 3M

July 1, 2016 - September 1, 2022

Led SAP process teams to implement automation best practices and integrate automation into critical processes. Collaborated on strategic initiatives to design, analyze, and communicate test solutions, contributing to efficiency. Automated and implemented approximately 100 SAP End-to-End processes across modules using Worksoft Certify; utilized HP ALM for test management to create test plans, test cases, defect tracking, and metrics. Supported UAT by guiding process owners, clarifying expected results, and assisting in defect investigations.

University Professor at Universidad Hispanoamericana

September 1, 2015 - December 1, 2021

Delivered lectures and fostered active participation through varied teaching techniques, encouraging an engaging and inclusive learning environment for approximately 250 students and 100 professors across 10 tools. Used multiple modalities and formal/informal methods to support diverse learning styles and prepare students for the modern workforce.