I’m a marketing and operations lead with over five years of experience helping brands grow, teams thrive, and systems run efficiently. I’ve led teams of 25+ while improving workflows and boosting performance. My background blends creative storytelling with strong leadership, managing campaigns and budgets to produce engaging visual content. I’m passionate about building brands that connect and lead teams that deliver results.
Managed daily operations, including scheduling, task delegation, and workflow optimization to ensure maximum efficiency and productivity. I oversaw opening and closing procedures, ensured cash handling and security protocols were followed accurately. Championed a guest-centric culture, empowering the team to provide proactive and friendly service that exceeded expectations. Maintained and exceeded brand expectations and increased guest loyalty by 15% in less than one year. Worked with 25+ clients from small businesses, influencers, motivational speakers to private events, resulting in returning customers and price-less feedback. Created organic, engaging and visually appealing social media content for 10+ businesses across various platforms, including Facebook, Instagram, Twitter, TikTok and LinkedIn. Optimized local business content for SEO, driving a 63% increase in organic traffic within one month. Conceptualized and storyboarded video content, overseeing filming, editing, and post-production processes to 100% completion.
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