Gabriel Costa
I’m a multi-skilled operations professional with a diverse background in live operations, customer service, and the iGaming sector.
About
I’m a multi-skilled operations professional with a diverse background in live operations, customer service, and the iGaming sector. I excel at building strong client relationships and driving team performance, even in fast-paced environments.
Currently, as Shift Manager at Joe & the Juice in Amsterdam, I oversee daily operations, lead training initiatives, and strive for service excellence. My previous roles in live operations and game presentation have sharpened my adaptability, composure under pressure, and ability to deliver engaging experiences across multicultural teams.
- Joined November 2025
Skills· 1
Languages
- PortugueseFluent
- EnglishFluent
- Spanish; CastilianAdvanced
Industry experience
- Gaming
- Travel & Hospitality
- Retail
- Media & Entertainment
Work experience· 6 roles
Oversee daily operations, lead training initiatives, and ensure service excellence in a fast-paced environment.
Engaged customers, providing a unique shopping experience; developed innovative solutions to customer service challenges; maintained hygiene standards in accordance with company cleanliness policies and guidelines.
Engaged players by delivering memorable live experiences. Co-led game sessions tailored to diverse markets. Hosted lively and dynamic game shows.
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