GC

Gabriel Costa

Available to hire

I’m a multi-skilled operations professional with a diverse background in live operations, customer service, and the iGaming sector.

About

I’m a multi-skilled operations professional with a diverse background in live operations, customer service, and the iGaming sector. I excel at building strong client relationships and driving team performance, even in fast-paced environments.

Currently, as Shift Manager at Joe & the Juice in Amsterdam, I oversee daily operations, lead training initiatives, and strive for service excellence. My previous roles in live operations and game presentation have sharpened my adaptability, composure under pressure, and ability to deliver engaging experiences across multicultural teams.

  • Joined November 2025

Skills· 1

Languages

  • PortugueseFluent
  • EnglishFluent
  • Spanish; CastilianAdvanced

Industry experience

  • Gaming
  • Travel & Hospitality
  • Retail
  • Media & Entertainment

Work experience· 6 roles

Shift Manager · Joe & the JuiceAug 2025 – Nov 2025 · 4 mos

Oversee daily operations, lead training initiatives, and ensure service excellence in a fast-paced environment.

Game Host · Joe & the JuiceJul 2025 – Jul 2025 · 1 mo

Engaged customers, providing a unique shopping experience; developed innovative solutions to customer service challenges; maintained hygiene standards in accordance with company cleanliness policies and guidelines.

Game Host · Evolution GamingNov 2024 – Nov 2024 · 1 mo

Engaged players by delivering memorable live experiences. Co-led game sessions tailored to diverse markets. Hosted lively and dynamic game shows.

Game Host · Evolution GamingJun 2024 – Jun 2024 · 1 mo
Operations Specialist · PowerfoodiesJun 2022 – Jun 2022 · 1 mo
Live Operations Specialist · Just Eat TakeawayDec 2021 – Dec 2021 · 1 mo

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