Gamze Sutcu

Freelance operations coordinator: learned departmental needs, designed operational guides, scheduled and verified transfers and travel services, maintained up-to-date service information, produced management reports, and ensured timely processing. Built partner relationships and aligned supplier services with company guidelines.

Worked with managers and department heads to learn departmental needs and goals. Designed and maintained operational guides to ensure consistency of operations. Scheduled and ensured the accuracy of transfer, travel, and tour services. Maintained precise and up-to-date information on all confirmed services. Delivered comprehensive reports to management teams and boards of directors, offering valuable insights into the organization's overall efficiency. Collaborated closely with sales staff and partners to provide updates on reservation statuses. Ensured timely processing of all requests within specified timelines. Maintained good relationships with partners and ensured suppliers provided services in line with company guidelines.

Conducted periodic assessments of suppliers to monitor improvements and evaluate supplier performances. Analyzed customer reviews and implemented corresponding actions. Managed client relationships and collaborated closely to establish and measure product performance. Ensured accurate amendments during fitting and sealing processes. Provided guidance and recommendations to suppliers for improved production practices. Managed fit sessions and inspections to maintain quality standards. Oversaw relevant tests, production samples and risk assessments.