Hi, I'm Graldia Caine, a passionate Journalism and Public Relations student with hands-on experience in social media, marketing, and customer engagement. I enjoy crafting creative content and strategies that connect brands with their audiences in meaningful ways. Currently, I'm honing my skills through various roles and internships, always eager to learn and grow in the digital marketing landscape. I take pride in delivering excellent service and building positive relationships, whether it's managing social media accounts, assisting customers, or supporting campaigns. My background in journalism helps me tell compelling stories, while my marketing experience equips me to boost brand visibility and engagement effectively.

Graldia Caine

Hi, I'm Graldia Caine, a passionate Journalism and Public Relations student with hands-on experience in social media, marketing, and customer engagement. I enjoy crafting creative content and strategies that connect brands with their audiences in meaningful ways. Currently, I'm honing my skills through various roles and internships, always eager to learn and grow in the digital marketing landscape. I take pride in delivering excellent service and building positive relationships, whether it's managing social media accounts, assisting customers, or supporting campaigns. My background in journalism helps me tell compelling stories, while my marketing experience equips me to boost brand visibility and engagement effectively.

Available to hire

Hi, I’m Graldia Caine, a passionate Journalism and Public Relations student with hands-on experience in social media, marketing, and customer engagement. I enjoy crafting creative content and strategies that connect brands with their audiences in meaningful ways. Currently, I’m honing my skills through various roles and internships, always eager to learn and grow in the digital marketing landscape.

I take pride in delivering excellent service and building positive relationships, whether it’s managing social media accounts, assisting customers, or supporting campaigns. My background in journalism helps me tell compelling stories, while my marketing experience equips me to boost brand visibility and engagement effectively.

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Experience Level

Intermediate
Intermediate

Work Experience

Student Front Desk Representative at Cleveland State University Student Belonging and Success
May 31, 2025 - July 29, 2025
Served as the primary point of contact in the Student Belonging and Success division at Cleveland State University. Provided in-person and phone support, directing students, visitors, and faculty to appropriate departments. Delivered exceptional guest service while maintaining a professional and welcoming environment. Ensured efficient communication and positive first impressions for all campus visitors.
Social Media and Marketing Consultant at WEAER ROOTOLOGY
March 31, 2024 - July 29, 2025
Conducted S.W.O.T. analysis and implemented social media strategies to boost brand awareness and engagement. Managed the brand’s Instagram account, including content planning and scheduling. Responded to customer testimonials and inquiries to enhance community engagement. Monitored competitor trends to inform and adapt content and strategy.
Team Shop Associate at Rocket Arena
February 28, 2023 - July 29, 2025
Delivered engaging customer service at the Rocket Mortgage FieldHouse team shop and merchandise booth during games and events. Enhanced fan experience by creating a welcoming and memorable shopping environment. Assisted customers in selecting merchandise and provided personalized recommendations. Promoted top-selling and popular apparel to support sales and customer satisfaction.
Public Relation Intern at ILTHY
May 31, 2025 - July 29, 2025
Contacted content creators and influencers to promote and support clothing launches and brand campaigns. Wrote blog posts and developed creative content ideas to enhance brand storytelling and engagement. Provided input on branding strategies and product ideas to support creative direction and marketing efforts.

Education

Bachelors of Arts at Cleveland State University
January 1, 2020 - December 31, 2025

Qualifications

HubSpot Certified
January 1, 2020 - December 31, 2020
Hootsuite Certified
January 1, 2020 - December 31, 2020

Industry Experience

Retail, Media & Entertainment, Professional Services, Education, Consumer Goods