Available to hire
I’m Grant Kellett, a technical leader with 34+ years of experience shaping engineering innovation, global training programs, and quality assurance across EMEA and the Americas. I’ve built and led cross-functional teams, transformed legacy systems, and aligned technical strategy with business goals in fast-paced, multicultural environments.
I’m passionate about creating high-impact training and knowledge-management programs, integrating AI to accelerate content development, and mentoring teams to deliver measurable improvements in performance and compliance.
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Language
English
Fluent
Work Experience
EMEA Technical Lead & Global Trainer at HCL Technologies
April 1, 2023 - PresentLed technical support operations across EMEA for 8+ countries and 100+ team members. Designed and delivered global training programs, increasing onboarding efficiency by 35% using the ADDIE model. Integrated generative AI tools into knowledge base creation, reducing content development time by 40%. Conducted 50+ QA audits and calibration sessions, ensuring 100% compliance with client SLAs. Mentored 20+ junior engineers and trainers, fostering a culture of continuous improvement. Designed and developed e-learning courses with Articulate Rise 360, incorporating Canva for engaging visuals. Proficient in LMS with SCORM packaging, learner tracking, and data-driven learning analytics.
Engineer Specialist / Team Lead / Deputy Manager at Xerox Corporation
February 1, 1988 - December 31, 2022Delivered engineering solutions across multiple business units, contributing to over 30 years of continuous innovation and operational excellence. Led cross-functional teams in the design and implementation of technical systems, improving up-time and reducing maintenance costs by 25%. Championed Lean Six Sigma methodologies to streamline workflows, resulting in a 15% increase in process efficiency. Acted as Deputy Manager, supporting a team of 22 technical engineers. Collaborated with product and service teams to align engineering solutions with business objectives, improving customer satisfaction scores. Mentored junior engineers and fostered knowledge sharing. Familiar with DocuShare Flex and MPS Offerings. Integrated IoT technologies into operational systems to enhance real-time monitoring, predictive maintenance, and workflow automation.
Education
ONC / HNC at Chelmsford College of Further Education
January 11, 2030 - December 12, 2025Management Excellence Training at Xerox Corporation
January 11, 2030 - December 12, 2025Certified People Manager Program – Gold Certified at HCLTech
January 11, 2030 - December 12, 2025AI Challenges and Opportunities for Leadership at LinkedIn Learning
January 11, 2030 - December 12, 2025RPA, AI, and Cognitive Tech for Leaders at LinkedIn Learning
January 11, 2030 - December 12, 2025Qualifications
PADI Master Scuba Diver
January 11, 2030 - December 12, 2025Emergency First Response Instructor
January 11, 2030 - December 12, 2025Judo Instructor (2nd Dan)
January 11, 2030 - December 12, 2025Licentiate, British Institute of Professional Photographers
January 11, 2030 - December 12, 2025Industry Experience
Software & Internet, Professional Services, Manufacturing, Education, Media & Entertainment
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Hire a Project Manager
We have the best project manager experts on Twine. Hire a project manager in Suceava today.