Available to hire
I am a detail-oriented, tech-savvy professional with strong organisational and communication skills. I thrive in fast-paced environments and have experience working with remote teams.
My background includes editing, administration and customer service, with a focus on helping teams stay organised and connected. I am eager to bring my skills to a dynamic role where I can support business operations and contribute to team success.
Experience Level
Language
English
Fluent
Work Experience
Senior Reviewer / Freelance English Editor – AI Model at OutlierAI
January 1, 2024 - PresentWrote prompts and creative content for AI projects. Reviewed and edited AI-generated content for clarity, accuracy, and alignment with language standards. Evaluated results and provided detailed feedback to help improve both the other taskers and the AI model's quality. Collaborated with remote teams to troubleshoot problems, improving quality of work for customers and optimizing task processes. Gained hands-on experience with large language model tools, including reading, writing and interacting with Python. Managed multiple tasks under strict deadlines while maintaining high standards.
Data Input Freelancer at OneForma
February 1, 2023 - May 1, 2024Worked on improving AI programs by inputting data, conducting web research and analysing conversations to help improve AI algorithm’s performance and quality. Researched and gathered data online, providing feedback to help refine AI models and improve content. Transcribed audio files, ensuring the text was accurate and grammatically correct. Proofread and edited written content for consistency and readability, making sure it met project guidelines. Used tools to track progress and provide feedback, helping improve overall performance of the AI. Worked with remote teams to meet deadlines and ensure high-quality output.
Administrative & Customer Service Support at WOOFNZ
March 1, 2021 - December 1, 2022Provided administrative support for daily operations across multiple homesteads and retail stores by managing schedules, inventory and processing transactions both in-person and online. Handled day-to-day office admin tasks, including data entry, updating customer databases, processing orders and invoices, to ensure smooth operations for a small business. Managed communications with customers for online stores, including answering inquiries, taking messages and addressing customer requests. Supported digital marketing efforts by creating social media content, using CRM systems to track customer interactions and boost engagement. Maintained filing systems, helping keep office operations organised in a fast-paced, small-business environment. Gained hands-on experience in farming, sustainable living and rural culture, contributing to the success of small businesses.
Kitchen Hand/ Server at Kauri Lodge Rest Home
January 1, 2015 - October 1, 2019Supported the team in maintaining an organised and efficient kitchen environment. Maintained food safety standards and ensured cleanliness of the kitchen, dishes and surrounding areas. Assisted with meal preparation and served meals to residents, ensuring a positive dining experience. Built strong relationships with residents and their families through friendly and professional service.
Receptionist at My Hair & Beauty
October 1, 2013 - May 1, 2014Managed phone calls, appointment scheduling, assisting customers and ensuring smooth front-of-house operations. Delivered professional customer service, creating a welcoming and efficient atmosphere for visitors. Proficient in office software, phone systems, and scheduling applications to support daily operations. Maintained a clean and organised salon environment to enhance customer experience and uphold hygiene standards. Assisted with retail sales and stock inventory management, contributing to the salon's operational efficiency.
Education
Bachelor of Arts at University of Canterbury
January 11, 2030 - January 28, 2026NCEA Level 3 at Villa Maria College
January 11, 2030 - January 28, 2026National Certificate in Computing (Level 2 & 3) at Villa Maria College
January 11, 2030 - January 28, 2026Qualifications
Industry Experience
Healthcare, Retail, Education, Software & Internet, Professional Services
Experience Level
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