Hello, I'm Kalula Georges Mutale, a motivated and results-driven professional with hands-on experience in sales, team management, food and beverage operations, and consulting services. I hold a Grade 12 Certificate and studied Retail and Business Management at the Cape Peninsula University of Technology in Cape Town, and I earned a Diploma in Human Resources. I bring a strong understanding of people management, customer engagement, and business operations; I've led diverse teams, improved service delivery, and driven sales growth across multiple sectors. I'm passionate about delivering value, enhancing customer experiences, and contributing to organizational success.

Kalula Georges Mutale

Hello, I'm Kalula Georges Mutale, a motivated and results-driven professional with hands-on experience in sales, team management, food and beverage operations, and consulting services. I hold a Grade 12 Certificate and studied Retail and Business Management at the Cape Peninsula University of Technology in Cape Town, and I earned a Diploma in Human Resources. I bring a strong understanding of people management, customer engagement, and business operations; I've led diverse teams, improved service delivery, and driven sales growth across multiple sectors. I'm passionate about delivering value, enhancing customer experiences, and contributing to organizational success.

Available to hire

Hello, I’m Kalula Georges Mutale, a motivated and results-driven professional with hands-on experience in sales, team management, food and beverage operations, and consulting services.

I hold a Grade 12 Certificate and studied Retail and Business Management at the Cape Peninsula University of Technology in Cape Town, and I earned a Diploma in Human Resources. I bring a strong understanding of people management, customer engagement, and business operations; I’ve led diverse teams, improved service delivery, and driven sales growth across multiple sectors. I’m passionate about delivering value, enhancing customer experiences, and contributing to organizational success.

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Experience Level

Language

English
Advanced
French
Fluent
Swahili
Beginner

Work Experience

Consulting Manager at GML - Lubumbashi
April 1, 2014 - July 1, 2025
Managed consulting projects from planning through delivery, ensuring high-quality solutions and client satisfaction; Analysed client needs and developed strategic plans to achieve project goals; Supervised consulting teams, providing guidance and ensuring timely, effective execution; Fostered business growth by strengthening client relationships and delivering impactful solutions.
Food and Beverage Manager at Hungry Lion
June 1, 2009 - January 31, 2014
Supervised daily food and beverage operations, maintaining high service standards and ensuring compliance with hygiene and safety regulations; Managed staff scheduling, training, and performance to optimize team efficiency and service quality; Controlled inventory levels and minimized costs through effective procurement and inventory management; Coordinated between kitchen and service teams to enhance customer satisfaction and operational flow; Drove profitability by implementing process improvements and optimizing resource allocation.
Sales Manager at Cape Media Corporation
February 1, 2004 - December 31, 2013
Managed a sales team to achieve targets, develop strategies, and drive business growth; Monitored team performance, provided coaching, and motivated members to meet sales objectives; Tracked sales metrics to optimize performance and identify growth opportunities; Cultivated strong client relationships, ensuring high customer satisfaction; Fostered a high-performing, goal-driven team environment.

Education

Grade 12 Certificate at Kenneth Kaunda Secondary School
January 1, 1998 - December 31, 1998
Retail and Business Management at Cape Peninsula University of Technology (Mowbray Campus, Cape Town)
January 11, 2030 - January 15, 2026
Diploma in Human Resources at Alison Online School, Ireland
January 1, 2019 - December 31, 2019
Grade 12 Certificate at Kenneth Kaunda Secondary School
January 1, 1998 - December 31, 1998
Diploma in Retail and Business Management at Cape Peninsula University of Technology (Mowbray Campus, Cape Town)
January 11, 2030 - January 15, 2026
Diploma in Human Resources at Alison (Online School)
January 1, 2019 - January 15, 2026

Qualifications

Diploma in Human Resources
January 1, 2019 - December 31, 2019

Industry Experience

Retail, Professional Services, Media & Entertainment, Education, Other, Travel & Hospitality