Available to hire
Hi, I’m Georgina Banks, a passionate UX Designer who loves creating beautiful, user-centered apps and web interfaces that drive meaningful impact through intuitive, accessible, and functional design. I enjoy collaborating with cross-functional teams to shape products from discovery through delivery, always prioritizing the end user.
With experience leading a range of web and app design projects across industries, I collaborate with cross-functional teams, mentor researchers, and guide research and design through multiple phases of the product development life cycle to translate business needs into clear, user-centered concepts.
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Language
English
Fluent
Work Experience
UX Designer at Accenture
March 27, 2025 - October 30, 2025- Led end-to-end user research to inform product design and strategy, improving decision-making and reducing development risk.
- Managed and mentored a junior researcher to build team capability and maintain research quality.
- Designed and executed mixed-method studies (surveys, interviews, usability testing) to validate prototypes and uncover user pain points. Synthesised insights into actionable recommendations that shaped product priorities and informed the backlog.
- Enhanced service design across a large, complex organisation by mapping user journeys, identifying systemic barriers, and engaging stakeholders through interviews and workshops to align business and user needs; delivering a GOV.UK-style microsite using VS Code and GitHub to present findings and recommendations in an accessible, live format.
- Drove measurable business value by improving usability, aligning design with user needs, and enabling evidence-based product and service decisions.
UX Designer at Deloitte
September 21, 2021 - February 14, 2025- Used design thinking frameworks to create user-centred, intuitive and accessible UI designs with high-fidelity wireframes and detailed user story writing
- Facilitating user research and competitor analysis to create user personas, information architecture and empathy & journey maps
- Facilitating collaborative ideation sessions with cross-functional teams and business stakeholders.
- Leading user testing of prototypes, presenting findings and liaising with developers to iteratively inform the ideation phase and improve product design.
- Liaising with stakeholders to understand business requirements, and present and execute design concepts, leading on all areas of the product development life cycle.
- Liaising with marketing teams, and reviewing Google analytics reporting to understand customer behaviour and interaction with digital products.
- Creating visual design assets to support clients with their brand identity
Client Relationship Manager at HSBC
August 31, 2021 - August 31, 2021Relationship management between recruitment consultants and senior stakeholders/hiring managers; managed contractor recruitment and onboarding in line with SLAs; leveraged MI reporting to analyze delivery and performance, and devised continuous improvement initiatives and resource planning; migration of 1,500 contractors to LTD engagements; IR35 project for Retail Banking and Wealth Management; onboarding admin & clerical candidates via onboarding App/Web platform.
UX Designer at Accenture
March 1, 2025 - November 12, 2025Lead end-to-end user research to inform product design and strategy, improving decision-making and reducing development risk; manage and mentor junior researchers to build team capability; design and execute mixed-methods studies to validate prototypes and uncover user pain points; map user journeys and identify systemic barriers to energize collaborative ideation sessions with cross-functional teams.
UX Designer at Accenture
March 1, 2025 - November 17, 2025Lead end-to-end user research to inform product design and strategy, improving decision-making and reducing development risk. Managed and mentored a junior researcher to build team capability and maintain research quality. Designed mixed-method studies (surveys, interviews, usability testing) to validate prototypes and uncover user pain points. Synthesized insights into actionable recommendations that shaped product priorities and informed the backlog. Mapped user journeys, engaged stakeholders through interviews and workshops to align business and user needs; delivered GOV.UK-style micro site using VS Code and GitHub to present findings in a live, accessible format. Drove measurable business value by improving usability, aligning design with user needs, and enabling evidence-based product and service decisions.
Education
Google UX Design Professional Certificate at Google
September 1, 2024 - November 7, 2025MSc Psychology at University of Law
October 1, 2024 - December 25, 2026BSc Biomedical Sciences at Durham University
October 1, 2013 - June 1, 2016Foundations in Content Design at London
December 1, 2023 - November 7, 2025Introduction to UX and Accessible Design at UAL Creative Computing Institute
May 1, 2021 - May 15, 2021Certificate in Business Accounting (CIMA) at CIMA
December 1, 2021 - December 31, 2021BSc Biomedical Sciences at Durham University
October 1, 2013 - June 30, 2016Foundations in Content Design at Content Design London
December 1, 2023 - December 31, 2023Introduction to UX and Accessible Design at UAL Creative Computing Institute
May 1, 2021 - November 12, 2025MSc Psychology at University of Law
January 11, 2030 - November 12, 2025Google UX Design Professional Certificate at Coursera
January 11, 2030 - November 12, 2025Certificate in Business Accounting at CIMA
December 1, 2021 - December 31, 2021Google UX Design Professional Certificate at Coursera (Google)
September 1, 2024 - November 17, 2025Foundations in Content Design at UAL Creative Computing Institute
December 1, 2023 - November 17, 2025Introduction to UX and Accessible Design at UAL Creative Computing Institute
May 1, 2021 - November 17, 2025BSc Biomedical Sciences at Durham University
October 1, 2013 - June 30, 2016Certificate in Business Accounting (CIMA) at CIMA
December 1, 2021 - December 31, 2021Qualifications
Certificate in Business Accounting (CIMA)
December 1, 2021 - November 7, 2025Foundations in Content Design
December 1, 2023 - November 7, 2025Google UX Design Professional Certificate
January 11, 2030 - November 12, 2025MSc Psychology
January 11, 2030 - November 12, 2025BSc Biomedical Sciences
October 1, 2013 - June 30, 2016Introduction to UX and Accessible Design
May 1, 2021 - November 12, 2025Foundations in Content Design
December 1, 2023 - December 31, 2023Certificate in Business Accounting
December 1, 2021 - December 31, 2021Google UX Design Professional Certificate
September 1, 2024 - November 17, 2025Certificate in Business Accounting (CIMA)
December 1, 2021 - December 31, 2021Industry Experience
Software & Internet, Financial Services, Media & Entertainment, Professional Services, Education, Government, Healthcare
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