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I am Gabriella Tonazzi-Field, a client-focused professional with a background in psychology and business management. I excel at supporting client interactions, coordinating bookings, maintaining documentation, and enabling smooth day-to-day operations across education, wellbeing, and service environments. Known for clear communication, sound judgement, and a calm, solutions-oriented approach, I help organisations deliver reliable service, manage workflows, and engage stakeholders—from clients and families to partners and internal teams.…I am Gabriella Tonazzi-Field, a client-focused professional with a background in psychology and business management. I excel at supporting client interactions, coordinating bookings, maintaining documentation, and enabling smooth day-to-day operations across education, wellbeing, and service environments. Known for clear communication, sound judgement, and a calm, solutions-oriented approach, I help organisations deliver reliable service, manage workflows, and engage stakeholders—from clients and families to partners and internal teams.

Gabriella Tonazzi-Field

Project Manager, Graphic Designer, Web Designer, +7

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I am Gabriella Tonazzi-Field, a client-focused professional with a background in psychology and business management. I excel at supporting client interactions, coordinating bookings, maintaining documentation, and enabling smooth day-to-day operations across education, wellbeing, and service environments. Known for clear communication, sound judgement, and a calm, solutions-oriented approach, I help organisations deliver reliable service, manage workflows, and engage stakeholders—from clients and families to partners and internal teams.…I am Gabriella Tonazzi-Field, a client-focused professional with a background in psychology and business management. I excel at supporting client interactions, coordinating bookings, maintaining documentation, and enabling smooth day-to-day operations across education, wellbeing, and service environments. Known for clear communication, sound judgement, and a calm, solutions-oriented approach, I help organisations deliver reliable service, manage workflows, and engage stakeholders—from clients and families to partners and internal teams.

Available to hire

I am Gabriella Tonazzi-Field, a client-focused professional with a background in psychology and business management. I excel at supporting client interactions, coordinating bookings, maintaining documentation, and enabling smooth day-to-day operations across education, wellbeing, and service environments.

Known for clear communication, sound judgement, and a calm, solutions-oriented approach, I help organisations deliver reliable service, manage workflows, and engage stakeholders—from clients and families to partners and internal teams.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Work Experience

Disability Support Worker

June 1, 2024 - Present

Coordinate participant schedules, maintain shift notes and documentation in line with compliance expectations, communicate respectfully with clients, families, and allied health providers, exercise discretion and confidentiality with sensitive information, and support clients in navigating daily activities and routine changes.

Business & Operations Co-ordinator at The Better Yew Foundation

June 1, 2021 - Present

Respond to enquiries and maintain email communications with schools, clients, and community contacts. Coordinate bookings, scheduling, and calendar management for workshops and related activities. Maintain digital records, forms, and internal documents to support organisation and service delivery. Track tasks using ClickUp, Notion, and Google Workspace. Prepare and share program information with prospective partners and clients. Assist with basic administrative updates across platforms including WordPress and Shopify. Liaise with external contacts to support planning and coordination of workshops.

Surf Instructor at Manly Surf School

November 1, 2020 - Present

Act as a key point of contact for customers during weekend operations. Manage client check-ins, registrations, and booking adjustments within the booking system. Respond to phone and email enquiries and provide accurate booking information. Coordinate lesson logistics to support smooth daily operations. Assist customers with changes, refunds, and re-bookings. Support a positive customer experience through clear communication and professionalism. Recognised for reliability and promoted within six months.

Event and Marketing Co-ordinator at Motiv8sports Northern Beaches

September 1, 2019 - January 1, 2024

Coordinated school programs, holiday camps, and events. Supported administrative tasks including enrollments, scheduling, and customer communications. Appointed Marketing Coordinator during franchise expansion into the Gold Coast. Managed inquiries via a dedicated work phone and email. Altered bookings and maintained accurate client records in the booking system. Distributed promotional flyers and content through school newsletters to support enrollments.

Soccer Coach at Redlands Junior School

May 1, 2020 - May 1, 2022

Coached a diverse range of primary school aged soccer teams, demonstrating time management and patience. Planned and delivered general coordination and soccer skills sessions for kindergarten students.

Event & Marketing Coordinator at Motiv8sports Northern Beaches

September 1, 2019 - January 1, 2024

Coordinated school programs, holiday camps, and events; supported administrative tasks including enrolments, scheduling, and customer communications; appointed Marketing Coordinator during franchise expansion; managed enquiries via a dedicated work phone and email; adjusted bookings and maintained accurate client records; distributed promotional content through school newsletters to support enrolments.