glinoriel pinkihan

Generated and qualified prospective client leads through networking, referrals, and direct outreach. Conducted consistent follow-ups to nurture relationships and improve conversion rates. Maintained organized client records and pipeline data for tracking and reporting purposes.

Identified new customer segments and sales opportunities through market observation and community networking. Managed supplier relationships and negotiated purchasing terms to maintain product availability. Tracked and analyzed daily and monthly sales performance to guide outreach and business decisions. Resolved customer concerns while maintaining high satisfaction and retention rates, and supervised store operations to improve lead conversion and overall efficiency.

Planned, created, and scheduled product posts and promotions to attract and engage customers. Qualified inbound and outbound leads by assessing customer needs, budget, and purchase intent, then prioritized follow-ups. Maintained lead, customer, and sales records in Google Sheets and Microsoft Excel for reporting. Developed and executed outreach and marketing strategies to increase visibility and generate new leads. Managed end-to-end customer communication from initial contact through order fulfillment, converting prospects into repeat customers through consistent follow-up and responsive service.