Energetic Team player with a variety of technical skills self motivated that loves ART experience with Adobe Illustrator, Photoshop, Digital Art and with artistic ideas. A people person that's good with communication, customer service hard working who always enjoys a challenge. Top skills • Digital Art • Freelance art

Gilbert Moreno

Energetic Team player with a variety of technical skills self motivated that loves ART experience with Adobe Illustrator, Photoshop, Digital Art and with artistic ideas. A people person that's good with communication, customer service hard working who always enjoys a challenge. Top skills • Digital Art • Freelance art

Available to hire

Energetic Team player with a variety of technical skills self motivated that loves ART experience with Adobe Illustrator, Photoshop, Digital Art and with artistic ideas. A people person that’s good with communication, customer service hard working who always enjoys a challenge.

Top skills
• Digital Art • Freelance art

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Experience Level

Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Beginner
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Language

English
Fluent

Work Experience

IT Support Technician at Texas Tech University - Health Sciences Center
June 1, 2018 - June 1, 2025
Provided IT support to faculty, staff, and students across TTUHSC. Performed PC imaging, Windows/macOS updates, hardware/software installations, and preventive maintenance on diverse campus equipment. Conducted remote support, configured Zoom conference rooms, mapped network printers and scanners, and managed incoming calls and emails to resolve issues and coordinate equipment updates.
ATM Service Technician / Area Manager at Flite ATM & FCTI, Inc.
July 1, 2015 - July 1, 2018
Remote ATM service technician and area manager. Traveled to locations to maintain ATM operations, including software, hardware, network, IT support, wireless connections, and alarm systems. Performed upgrades, takeovers, installations; managed company vehicle, parts inventory, laptop, and phone; self-managed scheduling.
ATM Engineer Technician II at Burroughs, Inc.
November 1, 2009 - May 1, 2015
On-site ATM field work as a Nexdorf/Wincor certified technician. Executed updates, calibrations, and alarm system work. Experience with Revolution retail system; certifications and bank-related IT/PC software updates, troubleshooting, and networking. Managed parts inventory, company vehicle, and phone.
Engineer Technician II at KCBD News Channel 11
May 1, 2006 - September 1, 2008
Handled broadcast equipment, newsroom audio and video; assisted IT with updates; performed computer hardware/software installations; printer setup; cable runs; and camera equipment maintenance.
ATM Engineer Service Technician / Area Manager at Burroughs, Inc.
November 1, 2009 - May 1, 2015
Field service on banking equipment; Nexdorf/Wincor certified technician; calibrations; Revolution retail system; Brinks/Tidel safes; IT/PC software updates; networking; parts inventory and company vehicle usage.
IT Support Specialist at Texas Attorney General
June 1, 2025 - Present
Provided professional IT support to staff; ServiceNow ticketing; handling calls, tickets, projects and emails; hybrid on-site as needed.
IT Support Technician at Texas Tech University - HSC
June 1, 2018 - June 1, 2025
Provided end-user IT support to faculty, staff, and students across the Texas Tech University Health Sciences Center. Managed Windows and macOS updates, imaging, and hardware/software installations on varied equipment. Set up and troubleshot remote connections and Zoom conference rooms for faculty and staff. Mapped network printers, scanners, screens/monitors, and other peripherals; handled parts inventory, maintenance, and procurement; responded to calls and emails. Collaborated with campus IT teams on incidents, diagnostics, and preventive maintenance; configured and supported classroom AV systems and conference equipment.
ATM Engineer / Service Technician / Area Manager at Burroughs, Inc.
November 1, 2009 - May 1, 2015
ATM field technician working remotely in Eastern NM. Performed on-site service on bank equipment; Nexdorf/Wincor certified tech performing calibration, software updates, and network troubleshooting. Worked with alarm systems, Revolution retail system, Brinks/Tidel safes, cash machines IT/PC software updates, and hardware troubleshooting. Maintained parts inventory, company vehicle, and phone; managed on-site diagnostics and repairs.
ATM Service Technician / Area Manager at Flite ATM & FCTI, Inc
July 1, 2015 - July 1, 2018
Remote and on-site ATM maintenance; software/hardware/network IT support; alarm systems; customer service upgrades, installations; tool usage, diagnostics, preventive maintenance; managed company vehicle, parts inventory, laptop and phone; schedule management.
ATM Engineer Service Technician / Area Manager at Burroughs, Inc
November 1, 2009 - May 1, 2015
ATM field service across bank equipment; Nexdorf/Wincor certified technician; updates, calibrations; Revolution retail system certified; Brinks/Tidel safes; IT/PC software updates; hardware troubleshooting; parts inventory; company vehicle and phone.
ATM Engineer Service Technician / Area Manager at Flite ATM & FCTI, Inc
July 1, 2015 - July 1, 2018
Remote ATM Engineer Service Technician / Area Manager responsible for maintaining ATM operations on-site, including software, hardware, network, IT support, wireless connections, and alarm systems. Provided face-to-face customer service upgrades, takeovers, installs; performed diagnostics, calibration, preventive maintenance, and hardware troubleshooting. Managed company vehicle, parts inventory, laptop and phone; self-managed scheduling of calls.

Education

High School Diploma at South Plains College, Levelland
January 11, 2030 - February 13, 2026
High School Diploma in Information Technology and Digital Art at South Plains College
January 11, 2030 - February 13, 2026
HS-Diploma at South Plains College
January 11, 2030 - April 10, 2026
HS Diploma at South Plains College, Levelland
January 11, 2030 - April 24, 2026
High School Diploma at South Plains College
January 11, 2030 - May 12, 2026

Qualifications

Nexdorf/Wincor Certified Technician
January 11, 2030 - February 13, 2026
Nexdorf/Wincor Certified Technician
January 11, 2030 - April 10, 2026

Industry Experience

Media & Entertainment, Education, Professional Services, Government, Software & Internet, Healthcare