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I am an award-winning UX and product design leader with 18+ years of experience owning end-to-end user experience and product delivery across enterprise and B2C digital platforms. I combine hands-on UX craft with strong product thinking, translating business problems into features, writing user stories, supporting backlog prioritisation, and guiding agile delivery while building scalable design systems and nurturing a culture of innovation.…I am an award-winning UX and product design leader with 18+ years of experience owning end-to-end user experience and product delivery across enterprise and B2C digital platforms. I combine hands-on UX craft with strong product thinking, translating business problems into features, writing user stories, supporting backlog prioritisation, and guiding agile delivery while building scalable design systems and nurturing a culture of innovation.

Sanjay Mukesh

Product Designer, Designer, UX Designer, +4

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I am an award-winning UX and product design leader with 18+ years of experience owning end-to-end user experience and product delivery across enterprise and B2C digital platforms. I combine hands-on UX craft with strong product thinking, translating business problems into features, writing user stories, supporting backlog prioritisation, and guiding agile delivery while building scalable design systems and nurturing a culture of innovation.…I am an award-winning UX and product design leader with 18+ years of experience owning end-to-end user experience and product delivery across enterprise and B2C digital platforms. I combine hands-on UX craft with strong product thinking, translating business problems into features, writing user stories, supporting backlog prioritisation, and guiding agile delivery while building scalable design systems and nurturing a culture of innovation.

Available to hire

I am an award-winning UX and product design leader with 18+ years of experience owning end-to-end user experience and product delivery across enterprise and B2C digital platforms.

I combine hands-on UX craft with strong product thinking, translating business problems into features, writing user stories, supporting backlog prioritisation, and guiding agile delivery while building scalable design systems and nurturing a culture of innovation.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Language

English

Fluent

Work Experience

Principal Design at Emirates NBD

August 1, 2025 - Present

Leading product design initiatives for the end-to-end Credit Card and Personal Loan journeys across the ENBD mobile and web applications. Owned the product roadmap for cards and personal loans digital enhancements, leveraging customer research, analytics, and iterative usability testing to deliver high-impact features. Also led GenAI-powered process mining initiatives and AI-driven dashboards surfacing actionable KPIs to enable smarter decision-making in retail operations.

Manager Product Design at ArisGlobal

January 1, 2021 - January 1, 2022

Led end-to-end design strategy and execution, mentored design talent, facilitated design thinking workshops, and partnered with stakeholders to solve pharmacovigilance challenges; built design systems to scale quality, consistency, and delivery across the organization.

Practice Lead, Product Design at Emirates NBD

September 1, 2025 - February 1, 2026

Directed UX strategy and end-to-end design delivery for flagship B2C credit and loan platforms across mobile and web. Collaborated with business, MarTech, risk, and product stakeholders to translate problem statements into prioritised user stories and UX solutions. Led design governance, accessibility standards, UI specifications, and enterprise design system scaling. Spearheaded integration of GenAI-powered experiences and personalised journeys to drive digital adoption.

Leader, Product Design at Target

January 1, 2025 - August 1, 2025

Led UX strategy and end-to-end design for GenAI automation platform in Bengaluru, addressing business problems with user-centered design, defining acceptance criteria, and guiding backlog prioritisation within agile teams.

Senior Manager, Product Design at Cisco

February 1, 2022 - November 1, 2024

Directed UX strategy and end-to-end design for Webex CPAAS and contact center offerings. Built and scaled the design system across products, improved customer journeys, and partnered with engineering, product, and risk/compliance to ensure production-ready UI. Drove GenAI-powered experiences to boost digital adoption.

Manager, Product Design at ArisGlobal

January 1, 2021 - January 1, 2022

Led product design initiatives for enterprise pharmacovigilance and life sciences platforms, collaborating with product, engineering, and regulatory teams to translate complex requirements into intuitive UX solutions and scalable UI components.

Lead Product Design at Boeing

September 1, 2017 - January 1, 2021

Owned end-to-end UX for aerospace systems transitioning to modern cloud SaaS platforms. Conducted ethnographic research, journey mapping, and usability testing; developed scalable UI frameworks and enterprise design systems; increased SUS by 75% and improved adoption across pilots and engineers.

Senior Designer at PwC

June 1, 2008 - September 1, 2017

Led UX and product design for GenAI-powered enterprise workflow automation platform used by internal teams. Managed a hybrid team of designers and researchers, collaborated with PMs, data scientists, and engineers to define requirements, write user stories, prioritise backlog, and shape roadmaps. Delivered executive dashboards and no-code tools, improved CSAT by 45%, and built enterprise design systems.