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I've been transforming intricate, data-heavy SaaS platforms into user-friendly, objective-driven experiences for over 8 years. I oversee the end-to-end design process, from user research and data-driven insights to well-designed UIs. I thrive in collaborative environments and have a track record of bringing diverse stakeholders together around a user-centric goal. I am a quick learner with a growth mindset and have consistently demonstrated success adapting to new industries and challenges across marketplaces, enterprise software, and B2B commerce.…I've been transforming intricate, data-heavy SaaS platforms into user-friendly, objective-driven experiences for over 8 years. I oversee the end-to-end design process, from user research and data-driven insights to well-designed UIs. I thrive in collaborative environments and have a track record of bringing diverse stakeholders together around a user-centric goal. I am a quick learner with a growth mindset and have consistently demonstrated success adapting to new industries and challenges across marketplaces, enterprise software, and B2B commerce.

Shan Abeyrathne

UX Designer, Product Designer, UI Designer, +2

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I've been transforming intricate, data-heavy SaaS platforms into user-friendly, objective-driven experiences for over 8 years. I oversee the end-to-end design process, from user research and data-driven insights to well-designed UIs. I thrive in collaborative environments and have a track record of bringing diverse stakeholders together around a user-centric goal. I am a quick learner with a growth mindset and have consistently demonstrated success adapting to new industries and challenges across marketplaces, enterprise software, and B2B commerce.…I've been transforming intricate, data-heavy SaaS platforms into user-friendly, objective-driven experiences for over 8 years. I oversee the end-to-end design process, from user research and data-driven insights to well-designed UIs. I thrive in collaborative environments and have a track record of bringing diverse stakeholders together around a user-centric goal. I am a quick learner with a growth mindset and have consistently demonstrated success adapting to new industries and challenges across marketplaces, enterprise software, and B2B commerce.

Available to hire

I’ve been transforming intricate, data-heavy SaaS platforms into user-friendly, objective-driven experiences for over 8 years. I oversee the end-to-end design process, from user research and data-driven insights to well-designed UIs.

I thrive in collaborative environments and have a track record of bringing diverse stakeholders together around a user-centric goal. I am a quick learner with a growth mindset and have consistently demonstrated success adapting to new industries and challenges across marketplaces, enterprise software, and B2B commerce.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Language

English

Fluent

Work Experience

Senior User Experience Designer at ChannelEngine

December 1, 2024 - December 1, 2024

Founding designer who led UX Strategy, established UX-as-a-Service, accelerated React conversion by ~20%, reduced development costs by over €800K, improved feature adoption by 8% monthly, and implemented data-driven design KPIs; led usability testing improving task completion by ~15%.

Lead UX Designer at IFS AB (EQT)

September 1, 2022 - September 1, 2022

Created a link between IFS Design System, Storybook, and Zeroheight to meet WCAG accessibility standards across multiple product verticals; led Accessibility operations and audits for IFS Cloud and the Design System, introducing ARIA/HTML5 improvements and an Accessibility Statement; advocated inclusive design globally, influencing management priorities and helping secure new market opportunities.

User Experience Designer / Tech Lead at Sana Commerce

November 1, 2021 - November 1, 2021

Led the design team during Sana's transition to a product-led B2B SaaS model, earning recognition as a 'Strong Performer' in the Forrester Wave B2B Customer Service Report (Q2 2020) with annual revenue above $40M, and achieving 7% YoY growth. Conducted user research, A/B testing, analyzed user feedback, and continuously improved product usability, leading to a 60% increase in product engagement.