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I am Grace, a 26-year-old graduate with studies in Administration and Computer Studies, with hands-on experience in data annotation and egocentric video data collection. I follow strict quality and compliance guidelines, ensure correct camera framing/positioning requirements, and apply structured labeling/segmentation principles for AI and robotics workflows. I also have strong customer service and KYC experience, including account verification and customer support at a solar company. I am organized and detail-oriented, skilled in data entry, typing, email management, scheduling, and documentation handling, and I’m seeking roles where I can apply these skills and grow professionally.…I am Grace, a 26-year-old graduate with studies in Administration and Computer Studies, with hands-on experience in data annotation and egocentric video data collection. I follow strict quality and compliance guidelines, ensure correct camera framing/positioning requirements, and apply structured labeling/segmentation principles for AI and robotics workflows. I also have strong customer service and KYC experience, including account verification and customer support at a solar company. I am organized and detail-oriented, skilled in data entry, typing, email management, scheduling, and documentation handling, and I’m seeking roles where I can apply these skills and grow professionally.

Grace Muthami

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I am Grace, a 26-year-old graduate with studies in Administration and Computer Studies, with hands-on experience in data annotation and egocentric video data collection. I follow strict quality and compliance guidelines, ensure correct camera framing/positioning requirements, and apply structured labeling/segmentation principles for AI and robotics workflows. I also have strong customer service and KYC experience, including account verification and customer support at a solar company. I am organized and detail-oriented, skilled in data entry, typing, email management, scheduling, and documentation handling, and I’m seeking roles where I can apply these skills and grow professionally.…I am Grace, a 26-year-old graduate with studies in Administration and Computer Studies, with hands-on experience in data annotation and egocentric video data collection. I follow strict quality and compliance guidelines, ensure correct camera framing/positioning requirements, and apply structured labeling/segmentation principles for AI and robotics workflows. I also have strong customer service and KYC experience, including account verification and customer support at a solar company. I am organized and detail-oriented, skilled in data entry, typing, email management, scheduling, and documentation handling, and I’m seeking roles where I can apply these skills and grow professionally.

Available to hire

I am Grace, a 26-year-old graduate with studies in Administration and Computer Studies, with hands-on experience in data annotation and egocentric video data collection. I follow strict quality and compliance guidelines, ensure correct camera framing/positioning requirements, and apply structured labeling/segmentation principles for AI and robotics workflows.

I also have strong customer service and KYC experience, including account verification and customer support at a solar company. I am organized and detail-oriented, skilled in data entry, typing, email management, scheduling, and documentation handling, and I’m seeking roles where I can apply these skills and grow professionally.

Skills

AI Collection (Video)

Experience Level

AI Collection (Video)

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Work Experience

Customer Service at DLIGHT SOLAR COMPANY

June 18, 2023 - January 1, 2026

Delivered high-quality customer service in a call center, efficiently managing calls, resolving issues, and maintaining a positive customer experience.

Customer Service / KYC Agent at DLight Solar Company

June 1, 2023 - Present

Provided customer service and support while handling customer enquiries and account-related requests. Assisted with KYC and customer verification by reviewing required customer information. Supported customers with solar-light services and product-related processes. Communicated clearly to resolve routine issues and escalated matters when necessary.

Data Annotator / Egocentric Video Collection Specialist at Fuzu (AI Data Collection Project)

January 1, 2020 - Present

Collected first-person (egocentric) video data for an AI/data training project by recording task-based activities according to project-specific data collection and quality guidelines. Ensured correct camera requirements including positioning, framing, orientation, and required zoom settings. Verified that relevant actions and hands remained visible in required portions of footage. Reviewed and validated recordings for quality and compliance before submission. Applied structured video segmentation and labeling principles aligned to AI/robotics data workflows.

Customer service at Jomo Kenyatta International Airport

January 1, 2020 - January 1, 2021

Printing passenger's tickets, Receiving customer calls and reading customer messages, Weighing and collecting excess weigh charges, Dealing with passenger flight queries.