I’m Martina Grandi, a community and customer-focused professional with 4+ years of experience managing multilingual communities (Italian and Spanish) for international brands. I specialize in social media community management, content localization, and customer engagement—bringing a helpful, brand-safe tone and making sure people feel heard across every channel. I’ve supported high-volume community operations, including handling thousands of monthly customer interactions and maintaining strong satisfaction outcomes. Alongside community work, I bring marketing and analytics know-how—using tools and platforms like Meta Ads, Google Analytics/GA4, and CRM/project systems—to turn performance insights into better content, smoother customer experiences, and clearer operational workflows.…I’m Martina Grandi, a community and customer-focused professional with 4+ years of experience managing multilingual communities (Italian and Spanish) for international brands. I specialize in social media community management, content localization, and customer engagement—bringing a helpful, brand-safe tone and making sure people feel heard across every channel. I’ve supported high-volume community operations, including handling thousands of monthly customer interactions and maintaining strong satisfaction outcomes. Alongside community work, I bring marketing and analytics know-how—using tools and platforms like Meta Ads, Google Analytics/GA4, and CRM/project systems—to turn performance insights into better content, smoother customer experiences, and clearer operational workflows.WWWW…