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I am a dynamic digital marketing and community management expert with a proven track record at Phénomènes Joyeux, recognized for enhancing customer satisfaction and optimizing team performance through innovative problem-solving and strategic planning. I am proficient in content creation and customer relationship management, effectively combining technical skills with strong interpersonal abilities. Throughout my career, I have created and scheduled content, managed captions, supported marketing strategy development, designed presentations, briefed video editors, developed creative ideas to boost team performance, monitored KPIs, and maintained accurate databases for performance tracking. I have assisted customer requests and fostered positive team collaboration.…I am a dynamic digital marketing and community management expert with a proven track record at Phénomènes Joyeux, recognized for enhancing customer satisfaction and optimizing team performance through innovative problem-solving and strategic planning. I am proficient in content creation and customer relationship management, effectively combining technical skills with strong interpersonal abilities. Throughout my career, I have created and scheduled content, managed captions, supported marketing strategy development, designed presentations, briefed video editors, developed creative ideas to boost team performance, monitored KPIs, and maintained accurate databases for performance tracking. I have assisted customer requests and fostered positive team collaboration.

Rayen Grari

Community Manager, Content Creator, Social Media Manager, +2

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I am a dynamic digital marketing and community management expert with a proven track record at Phénomènes Joyeux, recognized for enhancing customer satisfaction and optimizing team performance through innovative problem-solving and strategic planning. I am proficient in content creation and customer relationship management, effectively combining technical skills with strong interpersonal abilities. Throughout my career, I have created and scheduled content, managed captions, supported marketing strategy development, designed presentations, briefed video editors, developed creative ideas to boost team performance, monitored KPIs, and maintained accurate databases for performance tracking. I have assisted customer requests and fostered positive team collaboration.…I am a dynamic digital marketing and community management expert with a proven track record at Phénomènes Joyeux, recognized for enhancing customer satisfaction and optimizing team performance through innovative problem-solving and strategic planning. I am proficient in content creation and customer relationship management, effectively combining technical skills with strong interpersonal abilities. Throughout my career, I have created and scheduled content, managed captions, supported marketing strategy development, designed presentations, briefed video editors, developed creative ideas to boost team performance, monitored KPIs, and maintained accurate databases for performance tracking. I have assisted customer requests and fostered positive team collaboration.

Available to hire

I am a dynamic digital marketing and community management expert with a proven track record at Phénomènes Joyeux, recognized for enhancing customer satisfaction and optimizing team performance through innovative problem-solving and strategic planning. I am proficient in content creation and customer relationship management, effectively combining technical skills with strong interpersonal abilities.

Throughout my career, I have created and scheduled content, managed captions, supported marketing strategy development, designed presentations, briefed video editors, developed creative ideas to boost team performance, monitored KPIs, and maintained accurate databases for performance tracking. I have assisted customer requests and fostered positive team collaboration.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Language

English

Fluent

French

Fluent

Arabic

Fluent

Italian

Beginner

Work Experience

Community Manager Content & Marketing at Convergen

July 25, 2025 - August 20, 2025

Created and scheduled content, managed captions, and supported product marketing efforts. Designed presentations, edited videos, and developed innovative ideas to enhance team outcomes. Assisted with customer requests, maintained positive relationships, and collaborated effectively with diverse teams. Updated and maintained databases with accurate, current information. Applied creative thinking to improve workplace productivity and customer satisfaction.

Community Manager at Phénomènes Joyeux

January 30, 2025 - August 20, 2025

Created content, moderated and managed CRM, developed social media strategies, brainstormed ideas, prepared presentations, and edited content to support community engagement.

Social media management intern at Tunav IT Group

October 28, 2024 - August 20, 2025

Supported price negotiations to achieve favorable terms and strengthen supplier relationships. Prepared detailed expenditure reports for financial review and planning by management. Developed professional presentations and managed essential documents to facilitate productive staff meetings. Acquired knowledge of sales tactics and distribution strategies to enhance product placement and improve efficiency in hypermarkets and supermarkets.

Intern at L'Oréal Tunisie - LIPP Distribution

August 1, 2023 - August 20, 2025

Managed Instagram page planning and content scheduling. Ensured smooth and fast client interactions. Managed pricing and additional services such as delivery and deal fixing with associates.

Digital Marketing Manager at AQUA-RIDE

July 22, 2022 - Present

Oversaw digital marketing activities including content creation, swimming, gym, gaming, and phone photography. Coordinated promotional efforts and content management.