Hello! I'm Grecia Gabriela Villa Herrera, a Bachelor of Business Administration professional with a strong track record in talent acquisition, customer service, and multilingual interpretation. I thrive in fast-paced, multicultural environments and enjoy building strong, diverse teams across education, gaming, and digital media sectors. Fluent in English and Portuguese, with native Spanish, I leverage my linguistic skills and cross-cultural insight to recruit top talent, support customers, and contribute to content moderation and creator workflows. I value collaboration, continuous learning, and delivering results with a friendly, client-oriented approach.

GRECIA GABRIELA VILLA HERRERA

Hello! I'm Grecia Gabriela Villa Herrera, a Bachelor of Business Administration professional with a strong track record in talent acquisition, customer service, and multilingual interpretation. I thrive in fast-paced, multicultural environments and enjoy building strong, diverse teams across education, gaming, and digital media sectors. Fluent in English and Portuguese, with native Spanish, I leverage my linguistic skills and cross-cultural insight to recruit top talent, support customers, and contribute to content moderation and creator workflows. I value collaboration, continuous learning, and delivering results with a friendly, client-oriented approach.

Available to hire

Hello! I’m Grecia Gabriela Villa Herrera, a Bachelor of Business Administration professional with a strong track record in talent acquisition, customer service, and multilingual interpretation. I thrive in fast-paced, multicultural environments and enjoy building strong, diverse teams across education, gaming, and digital media sectors.

Fluent in English and Portuguese, with native Spanish, I leverage my linguistic skills and cross-cultural insight to recruit top talent, support customers, and contribute to content moderation and creator workflows. I value collaboration, continuous learning, and delivering results with a friendly, client-oriented approach.

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Language

Spanish; Castilian
Fluent
English
Fluent
Portuguese
Fluent

Work Experience

Talent Acquisition Specialist at CEPAL
January 1, 2025 - August 1, 2025
Managed the full-cycle recruitment for a private education center, filling positions in sales, customer service, and teaching.
Trilingual Talent Acquisition Specialist at PIN-UP
June 1, 2024 - December 1, 2024
Managed the full-cycle recruitment for an online casino filling positions in sales, customer service, and administrative positions.
Trilingual Casino Dealer at Playtech Lima SAC
January 1, 2024 - April 1, 2024
Dealing operations for an online casino, ensuring fair play and adherence to Brazilian gaming regulations.
Trilingual Content Moderator at Majorel
September 1, 2023 - December 1, 2023
Reviewed and moderated video content for TikTok Brazil, ensuring compliance with community standards platform guidelines.
Talent Acquisition Specialist at Parker Solutions
January 1, 2023 - July 1, 2023
Spearheaded the recruitment and selection of employees for a virtual contact center based in Doncaster, UK.
Bilingual Customer Service Agent at Teleperformance
March 1, 2022 - November 1, 2022
Resolved customer inquiries via telephone for Turo (USA) and Netflix (USA) improving user satisfaction and retention.
Bilingual Customer Service Agent at Betsson
July 1, 2022 - August 1, 2022
Provided detailed support and resolved customer issues for Betsson Casino (Brazil) maintaining high-quality service standards.
Virtual Sales Assistant at Mobiles Online SAC
January 1, 2021 - March 1, 2021
Generated sales by managing the full sales cycle of mobile devices through Facebook and Messenger.
Recepcionist at Construyendo Fortalezas Consultores Corporativos
May 1, 2019 - October 1, 2020
Maintained efficient office flow by managing reception duties, including the professional welcoming and assistance of customers.
Over-the-Phone Interpreter at Glovo
July 1, 2013 - January 1, 2019
Delivered real-time call interpretations for the Latin community in the United States, for companies such as Globo, Voyce, etc. Provided medical, legal, and business interpretations.
Bilingual Sales Advisor at Peru Rent a Cell
February 1, 2012 - May 1, 2013
Drove revenue by renting mobile devices to international tourists at the Jorge Chávez airport.

Education

Bachelor of Business Administration at Universidad Privada del Norte (UPN)
January 11, 2030 - December 8, 2025

Qualifications

Recruitment and Selection - Head Hunting and Mobile Recruitment
January 11, 2030 - December 8, 2025

Industry Experience

Education, Gaming, Media & Entertainment, Professional Services, Other

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