Grey Lily Morley

Experience Level

Intermediate

Language

English
Fluent

Work Experience

Porter and Waitress at Rythre Arms
December 1, 2017 - November 1, 2018
The cleaning of cutlery and pottery as well as items used in catering such as mixing bowls, cake covers and sauce bottles. I also ensured health and safety was adhered to with cleaning and preparing the tables alongside taking orders from customers and serving food and drink, helping to foster regular customers through impeccable service.
Instagram Ambassador at Instagram
October 1, 2020 - August 1, 2022
As an Instagram Ambassador, I partnered with the Instagram marketing team to help shape the future of the brand and product. I shared perspectives with marketing and product teams, tested new features before launch, and participated in focus groups, speaking opportunities and media opportunities while supporting anti-bullying initiatives.
Retail Assistant - Supervisor at Farmfoods
March 1, 2020 - August 1, 2021
As a member of management I ensured accurate inventory, identified discrepancies, organised workforce, and opened/closed the shop with routine safety checks and cleaning. I focused on delivering a positive customer experience and resolving complaints to ensure satisfaction.
Customer Assistant at Lidl
April 1, 2022 - Present
Conversed with hundreds of customers daily, tailoring communication to individual needs, answered product queries and provided recommendations to help achieve high levels of customer satisfaction.
Content Creator at Mirco.Wav
January 1, 2025 - Present
Creating online content to promote new music via TikTok, collaborating with high-profile artists to attract new listeners and meet deadlines to maximize engagement.
Instagram Ambassador at Remote
October 1, 2020 - August 1, 2022
Partnered with the Instagram marketing team to shape the brand and product, shared perspectives with marketing and product teams, tested new features before launch, participated in focus groups and media opportunities, and supported anti-bullying initiatives.
Customer Assistant at Lidl, Brighton
April 1, 2022 - Present
Interacted with hundreds of customers daily, tailored communication to meet needs, answered queries on product recommendations and aimed for 100% customer satisfaction.
Content Creator at Mirco.Wav, Remote
January 1, 2025 - Present
Created online content to promote new music via TikTok, collaborated with notable artists to attract new listeners, and worked under deadlines to maximize engagement.
Content Creator at Warner Records, Remote
April 1, 2025 - Present
Posted digital campaigns on platforms such as TikTok to increase music awareness, collaborating with artists like Ashnikko and Pinkpantheress; content centered around music on personal account.

Education

Add your educational history here.

Qualifications

Extended diploma in uniform and public services
January 11, 2030 - April 3, 2026
Ba (Hons) Criminology and Social Justice
January 11, 2030 - April 3, 2026
Level 2 TQUK certificate in Digital Marketing
January 11, 2030 - April 3, 2026
LFI step ladder training
July 1, 2018 - April 3, 2026
nybep certificate
July 1, 2018 - April 3, 2026
Suicide awareness gateway Zero suicide Alliance
June 1, 2020 - April 3, 2026
Suicide awareness full course Zero suicide Alliance
June 1, 2020 - April 3, 2026
Coronavirus taking proactive action Punch
June 1, 2020 - April 3, 2026
Customer service training Punch
June 1, 2020 - April 3, 2026
Extended Diploma in Uniform and Public Services
January 11, 2030 - April 3, 2026
BA (Hons) Criminology and Social Justice
January 11, 2030 - April 3, 2026
Level 2 TQUK Certificate in Digital Marketing
January 11, 2030 - April 3, 2026
Level 2 TQUK Certificate in Digital Marketing
January 11, 2030 - April 3, 2026

Industry Experience

Media & Entertainment, Retail, Software & Internet, Professional Services, Travel & Hospitality, Other