Hi, I’m Guilherme Sousa. I’ve gained hands-on experience in customer service, cash handling, and stocking in a busy supermarket environment, while also developing basic video editing and post-production skills. I’m reliable, adaptable, and able to work as part of a team under pressure, with a focus on maintaining high standards of service and organization. I’m eager to apply my adaptability, problem-solving, and teamwork to roles in media production and related fields, leveraging my training in video editing and a strong customer-service background to deliver quality results.

Guilherme Sousa

Hi, I’m Guilherme Sousa. I’ve gained hands-on experience in customer service, cash handling, and stocking in a busy supermarket environment, while also developing basic video editing and post-production skills. I’m reliable, adaptable, and able to work as part of a team under pressure, with a focus on maintaining high standards of service and organization. I’m eager to apply my adaptability, problem-solving, and teamwork to roles in media production and related fields, leveraging my training in video editing and a strong customer-service background to deliver quality results.

Available to hire

Hi, I’m Guilherme Sousa. I’ve gained hands-on experience in customer service, cash handling, and stocking in a busy supermarket environment, while also developing basic video editing and post-production skills. I’m reliable, adaptable, and able to work as part of a team under pressure, with a focus on maintaining high standards of service and organization.

I’m eager to apply my adaptability, problem-solving, and teamwork to roles in media production and related fields, leveraging my training in video editing and a strong customer-service background to deliver quality results.

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Language

Portuguese
Fluent
English
Fluent

Work Experience

Specialized Supermarket Operator (Part-time) at McDonald's Portugal, LDA
June 1, 2024 - Present
Developed strong customer service and communication skills while working at the checkout. Adapted to multiple tasks including bakery duties, restocking shelves, and warehouse organization. Maintained restaurant cleanliness and organization, contributing to a professional work environment and consistent customer satisfaction.
Specialized Kitchen Operator at McDonald's Portugal, Lda
June 1, 2024 - Present
Gained experience in customer service at the checkout, developed strong communication with customers, and learned to adapt to different tasks such as working in the bakery section, restocking shelves, organizing the warehouse, and maintaining the restaurant’s cleanliness and organization. This role helped me build key skills in teamwork, time management, and problem-solving under high-pressure conditions, while contributing to service quality and customer satisfaction.

Education

12th Grade - Science and Technology at Secundary School Garcia de Orta
September 15, 2017 - July 3, 2020
Video Editing and Post Production at LSD - Lisbon School of Design
October 5, 2022 - March 15, 2023
12th Grade – Science and Technology at Garcia de Horta Secondary School
April 1, 2023 - June 1, 2024
12th Grade – Science and Technology at Garcia de Horta Secondary School
April 1, 2023 - June 1, 2024
Video Editing and Post-Production Course at Course: Video Editing and Post-Production
October 1, 2022 - March 1, 2023

Qualifications

Video Editing and Post-Production Course
October 1, 2022 - March 1, 2023
Driver's License B/B1
January 11, 2030 - October 3, 2025

Industry Experience

Retail, Media & Entertainment, Education, Consumer Goods, Professional Services, Travel & Hospitality