Available to hire
Hello! I’m Gulnur Yessenbekova, a results-oriented IT project manager with over a decade of experience directing digitalization and public service projects in Kazakhstan. I specialize in governance, risk and deadline management, stakeholder communication, and building integrated data and reporting solutions, such as unified accounting data warehouses and online budget monitoring. I’ve led initiatives across ministries, state holdings, transportation, and IT companies, delivering on time and within budget.
I hold an MSc in Educational Leadership from Nazarbayev University_Phone details not available. Sign in: https://www.twine.net/signup_) and a Bachelor’s in Automation and Management from L.N. Gumilyov Eurasian National University, alongside a strong track record of coordinating complex programs like Digital Kazakhstan. I am fluent in Kazakh, Russian, and English, and I value teamwork, continuous learning, and data-driven decisions.
Experience Level
Language
Kazakh
Fluent
Russian
Fluent
English
Fluent
Work Experience
Project Manager at JSC Electronic Finance Center
August 1, 2024 - PresentManagement of quality, risks, deadlines, content and communications of projects; Unified data warehouse of accounting operations and Online budget monitoring; Ensuring proper control over the execution of tasks by project team members; Generation of reports on project progress; Interaction with project stakeholders; Organization and monitoring of interaction with other IS; Solving problematic issues and monitoring project risks; Interaction with the Central Executive Office and other organizations on problematic issues and execution of management instructions.
Head of the Department of Digitalization and Public Services at Ministry of Industry and Construction
July 1, 2024 - October 13, 2025Management of resources, quality, risks, deadlines, content and communications of projects; Ensuring proper control over the execution of tasks by project team members; Interaction with project stakeholders; Organization and monitoring of interaction with other IS; Solving problematic issues and monitoring project risks; Official correspondence with project supervisors and stakeholders; Supervision of projects in the fields of industry, geology and subsoil use, construction and housing; development and approval of charters, passports and roadmaps for projects.
Chief Manager of IT Direction at JSC Passenger Transportation
March 1, 2024 - October 13, 2025Quality, risk, timing, content and communications management of projects; Providing proper control of the execution of tasks to the project team members; Reporting on project progress in accordance with plans; Implementation of the IT strategy; Development of project documents; Analysis of international experience and implementation of best practices; Interaction and correspondence with state bodies and other project stakeholders.
Chief Manager of Strategy and Methodology Department at JSC NC Kazakhstan Temir Zholy
July 1, 2023 - October 13, 2025Implementation of the IT strategy; Methodological assistance in the development of regulations for the interaction of IT departments; Development and coordination of KPI for all IT departments; Development of a methodology for prioritizing projects; Revision of 'as is' and 'to be' business processes; Control and monitoring of KPI performance.
Head of Partnership at Welldone Company LLP
June 1, 2021 - October 13, 2025Development of international direction; Analysis of current trends in online education; Offer search management in global freelance platforms; Elaboration of opportunities for state measures to support exports of IT services; Negotiations, correspondence and meetings with potential partners, clients and state bodies; Organization and participation in international exhibitions.
Head Expert of Social and Labor Sphere Development Project Management Office at Workforce Development Center JSC
January 1, 2020 - October 13, 2025Conducting the project 'Social ID of a citizen'; Interaction and correspondence with stakeholders; Preparation of inquiries weekly and upon request; Participation in the development of legal acts; Organization and holding of meetings; Organization and monitoring of Information Systems integration; Project management of the Digital Kazakhstan State program (3 projects: Electronic Labor Exchange, Electronic Labor Contracts, Social and Labor Sphere Projects); Development of project documents; Implementation of current tasks; Formation of monthly reports; Interaction with the curator of National ICT Holding Zerde; Providing information on projects weekly and upon request; Change management; Official correspondence with governmental bodies; Coordination of projects, development and approval of project charters, passports and roadmaps; Organization and implementation of the Digitalization Days of the Ministry of Labour and Social Protection of Population.
Project Manager at Retail Solutions LLP
March 1, 2018 - October 13, 2025Project management of 'Information system for sale accounting and transportation of gas', 'Electronic trading portal' according to the Scrum methodology; Quality, risk, timing, content and communications management; Demonstration of the developed functionality to the Customer; Preparation of Technical specifications; Planning sprints; Conducting daily stand-ups; Evaluating labor costs; Development of technical documentation with KPMG consultants; Development of integrations with other information systems.
Project Manager of Project Management Office at National ICT Holding "Zerde" JSC
October 1, 2017 - October 13, 2025PMO for 'Development of the State Database 'E-Licensing'', 'Development of the Public Service Centers Integrated Information System'; Quality, risk, timing and communications; Budget applications; Architecture and government planning system analysis; Development of business process models; Coordination with ministries; Monthly reports.
Project Manager of E-license at National Information Technologies JSC
May 1, 2016 - October 13, 2025PMO project management of E-license; Demonstration of functionality to Customer; Task execution control; Reporting; Requirements specifications; Data exchange with other systems; Development and maintenance of the System; Stakeholder interactions.
Analyst of E-license development department at National Information Technologies JSC
April 1, 2013 - October 13, 2025Business processes survey and analysis; Development and approval of production documents; Interdepartmental interactions; Technical documentation; Interaction rules for integration services.
Head Specialist of E-license development department at National Information Technologies JSC
June 1, 2012 - October 13, 2025Implementation and maintenance of the Information System 'State Database 'E-Licensing'' in central state bodies; Official letters; Minutes; Demonstrations; Acts of exploitation; User training.
Specialist of the implementation management and maintenance of Information systems at IT Research Center LLP
August 1, 2011 - October 13, 2025Implementation and maintenance of the Unified Health Information System; user training; installation and configuration of software on workstations; Software load testing; Functional testing; Jira-based task tracking; Internal testing protocols; Documentation.
Project Manager at JSC Electronic Finance Center
August 1, 2024 - PresentManagement of quality, risks, deadlines, content and communications of projects; unified data warehouse of accounting operations and Online budget monitoring; ensuring proper control over the execution of assigned tasks to the project team members; generation of reports on project progress; interaction with project stakeholders; organization and monitoring of interaction with other IS; solving problematic issues and monitoring project risks; interaction with the Central Executive Office and other organizations on problematic issues and execution of management instructions.
Head of the Department of Digitalization and Public Services at Ministry of Industry and Construction
July 31, 2024 - October 13, 2025Management of resources, quality, risks, deadlines, content and communications of projects; ensuring proper control over task execution; interaction with project stakeholders; organization and monitoring of interaction with other IS; solving problematic issues and monitoring project risks; official correspondence with project supervisors and stakeholders; supervision of projects in industry, geology and subsoil use, construction and housing; development and approval of charters, passports and roadmaps for projects.
Chief Manager of IT Direction at JSC Passenger Transportation
March 31, 2024 - October 13, 2025Quality, risk, timing, content and communications management of IT projects; ensuring proper control of task execution; reporting on project progress; implementation of the IT strategy; development of project documents; analysis of international experience and implementation of best practices; interaction with state bodies and other project stakeholders.
Chief Manager of Strategy and Methodology Department at JSC NC Kazakhstan Temir Zholy
July 31, 2023 - October 13, 2025Implementation of the IT strategy; methodological assistance in the development of regulations for IT department interactions; development and coordination of KPI for all IT departments; development of a methodology for prioritizing projects; revision of business processes; KPI performance monitoring for heads of 24 structural divisions; ensuring a transparent, fair process for evaluating employee performance.
Head Expert of Social and Labor Sphere Development Project Management Office at Workforce Development Center JSC
June 30, 2021 - October 13, 2025Conducting the project "Social ID of a citizen": stakeholder interaction, weekly inquiries, involvement in development of legal acts, organization and holding of meetings, monitoring of Information Systems integration; project management of the Digital Kazakhstan State program (Electronic Labor Exchange, Electronic Labor Contracts, Social and Labor Sphere Projects) including development of project documents, task execution, monthly reports, interaction with Zerde, change management, and official government correspondence.
Head of Partnership at Welldone Company LLP
June 30, 2021 - October 13, 2025Development of international direction: analysis of trends in online education; opportunity evaluation on global freelance platforms; exploration of state measures to support exports of IT services; negotiations and meetings with potential partners, clients, and state bodies; participation in international exhibitions.
Head Expert of Social and Labor Sphere Development Project Management Office at Workforce Development Center JSC
January 31, 2020 - October 13, 2025Project management of the Digital Kazakhstan State program (Electronic Labor Exchange, Electronic Labor Contracts, Social ID of a citizen) including development of project documents, weekly reporting, and interaction with Zerde; change management; coordination with government bodies.
Project Manager at Retail Solutions LLP
March 31, 2018 - October 13, 2025Project management of information systems for sale accounting and transportation of gas; Scrum-based project management; demonstrations to customers; development of technical specifications; planning sprints; cost evaluation; development of technical documentation and integrations with other information systems.
Project Manager at National ICT Holding "Zerde" JSC
October 31, 2017 - October 13, 2025PMO for Development of the State Database “E-Licensing”; Development of the Public Service Centers Integrated Information System; project Passport/Charter creation; budget applications; cross-government architecture development; contacts with government bodies.
Project Manager at National Information Technologies JSC
May 31, 2016 - October 13, 2025PMO for E-license; development and demonstration of functionality; task execution control; KPI monitoring; documentation development; cross-system integration tasks.
Analyst of E-license development department at National Information Technologies JSC
April 30, 2013 - October 13, 2025Business processes survey and analysis; development and approval of production documents; interviews with government workers; interdepartmental interaction; technical documentation development; inter-system integration rules.
Head Specialist of E-license development department at National Information Technologies JSC
June 30, 2012 - October 13, 2025Implementation and maintenance of the State Database “E-Licensing”; official correspondence; development of project documentation; statistics monitoring; demonstrations and exploitation acts.
Specialist of the implementation management and maintenance of Information systems at IT Research Center LLP
August 31, 2011 - October 13, 2025Implementation and maintenance of the Unified Health Information System at healthcare facilities; user training; software load testing; verification and testing; creation of user manuals; Jira task tracking.
Education
High School / Secondary education at Daryn lyceum at №8 kazakh gymnazium, Zhezkazgan
January 1, 1995 - January 1, 2005Bachelor of Automation and Management at L.N. Gumilyov Eurasian National University
January 1, 2005 - January 1, 2009MSc Educational Leadership at Nazarbayev University
January 1, 2020 - January 1, 2022Secondary Education at Daryn Lyceum at №8 Kazakh Gymnasium, Zhezkazgan
January 1, 1995 - January 1, 2005Bachelor of Automation and Management at L.N. Gumilyov Eurasian National University
January 1, 2005 - January 1, 2009MSc Educational Leadership: Higher Education at Nazarbayev University
January 1, 2020 - January 1, 2022Qualifications
Workshop on developing and managing requirements. UML and Use Case Model
January 11, 2030 - October 13, 2025SAP Training Seminar 'Digital Kazakhstan' (Design Thinking in public services)
June 7, 2016 - June 8, 2016PMBOK-based Project Management Course
January 11, 2030 - October 13, 2025Workshop on developing and managing requirements. UML and Use Case Model (20 hours)
January 11, 2030 - October 13, 2025SAP Digital Kazakhstan training on the application of Design Thinking in public services
January 11, 2030 - October 13, 2025Project Management Practice Based on PMI PMBOK Guide (5th edition)
January 11, 2030 - October 13, 2025Industry Experience
Software & Internet, Government, Education, Professional Services, Transportation & Logistics
Experience Level
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