Software engineering professional turned operations and quality leader with 10+ years driving excellence across software development, product management, and process improvement. Bachelor's degree in Software Engineering with expertise spanning software QA, firmware release management, and OTT platform certification. Lean Six Sigma Green Belt certified with proven success implementing ISO 9001/14001 quality systems, managing software validation for Smart TV and Android TV platforms, and coordinating development activities across global software vendors (MediaTek, Realtek, MStar). Successfully established Malaysia R&D as a global software testing hub for major platforms (Google, Netflix, Amazon), managed end-to-end software quality for products across NAFTA and Asian markets, and led MVP launch for HealthTech SaaS platform. Skilled in Agile/Scrum methodologies, defect tracking systems (JIRA, Bugzilla, Redmine), and bridging technical development with business strategy.

Gusdhofir Muchyidin

Software engineering professional turned operations and quality leader with 10+ years driving excellence across software development, product management, and process improvement. Bachelor's degree in Software Engineering with expertise spanning software QA, firmware release management, and OTT platform certification. Lean Six Sigma Green Belt certified with proven success implementing ISO 9001/14001 quality systems, managing software validation for Smart TV and Android TV platforms, and coordinating development activities across global software vendors (MediaTek, Realtek, MStar). Successfully established Malaysia R&D as a global software testing hub for major platforms (Google, Netflix, Amazon), managed end-to-end software quality for products across NAFTA and Asian markets, and led MVP launch for HealthTech SaaS platform. Skilled in Agile/Scrum methodologies, defect tracking systems (JIRA, Bugzilla, Redmine), and bridging technical development with business strategy.

Available to hire

Software engineering professional turned operations and quality leader with 10+ years driving excellence across software development, product management, and process improvement. Bachelor’s degree in Software Engineering with expertise spanning software QA, firmware release management, and OTT platform certification. Lean Six Sigma Green Belt certified with proven success implementing ISO 9001/14001 quality systems, managing software validation for Smart TV and Android TV platforms, and coordinating development activities across global software vendors (MediaTek, Realtek, MStar). Successfully established Malaysia R&D as a global software testing hub for major platforms (Google, Netflix, Amazon), managed end-to-end software quality for products across NAFTA and Asian markets, and led MVP launch for HealthTech SaaS platform. Skilled in Agile/Scrum methodologies, defect tracking systems (JIRA, Bugzilla, Redmine), and bridging technical development with business strategy.

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Language

Malay
Fluent
English
Advanced

Work Experience

Corporate Operations & Services Manager at Auryzen Technologies Sdn Bhd
July 1, 2025 - Present
Led end-to-end company setup, governance frameworks, SOPs, and compliance structures to support scalable growth. Directed cross-department operations (HR, Marketing, Technology, Finance) and contributed to MVP planning and resource alignment for product launches. Established financial tracking, treasury processes, and risk mitigation practices to ensure long-term readiness.
Manager QA at Funai Malaysia R&D Sdn Bhd
April 1, 2022 - November 30, 2024
Directed QA and certification strategy for Smart TV and Android TV platforms, aligning with global partner requirements. Introduced workflow improvements and automation to streamline QA, led the software QA team for OTT certification and post-launch verification, and maintained ISO 9001/14001 QMS documentation and audits.
Assistant Manager QA at Funai Malaysia R&D Sdn Bhd
April 1, 2019 - March 31, 2022
Supervised QA engineers, allocated resources across projects, and oversaw NAFTA-market TV development, OTA updates, OS upgrades, and platform certifications (Google, Netflix). Implemented QMS and mentored staff for continuous improvement.
Senior Engineer QA at Funai Malaysia R&D Sdn Bhd
April 1, 2018 - March 31, 2019
Managed firmware QA for Smart TV with network-enabled features; led cross-functional issue resolution and coordinated with external labs for certification. Contributed to risk mitigation and ISO compliance initiatives.
Engineer QA at Funai Malaysia R&D Sdn Bhd
April 1, 2014 - March 31, 2018
Phase 1: TV development - gatekeeping and defect logging; manual testing and UAT. Phase 2: Smart TV features validation, OTA firmware updates, and process improvements including RCA/CAPA and cross-functional collaboration.
Junior Engineer (Database) at VS Industry Berhad
November 1, 2013 - January 31, 2014
Monitored manufacturing database uptime, ensured data traceability, and supported real-time production tracking and inventory control.

Education

Bachelor of Science (Hons) in Software Engineering at University of East London
January 11, 2030 - January 1, 2013
Diploma in Information Technology at Institut Teknologi Pertama
January 11, 2030 - January 1, 2011

Qualifications

Lean Six Sigma Green Belt
January 11, 2030 - December 14, 2025
ISTQB Certified Tester – Foundation Level
January 11, 2030 - December 14, 2025
ISO 9001:2008 & 14001:2015 (Audit & Compliance)
January 11, 2030 - December 14, 2025
ISO 9001:2015 & 14001:2015 (Integrated Management System Training)
January 11, 2030 - December 14, 2025
Failure Mode and Effect Analysis (FMEA) Training
January 11, 2030 - December 14, 2025

Industry Experience

Software & Internet, Healthcare, Manufacturing, Media & Entertainment, Professional Services