Skills
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Language
Indonesian
Fluent
English
Advanced
Work Experience
Data Analyst at BukuWarung
October 1, 2024 - November 5, 2025Analyzed business performance metrics across product, operations, and customer behavior to identify trends, support strategy discussions, and improve visibility for stakeholders. Built automated dashboards using AI and data visualization tools (e.g. Google Data Studio, Tableau) to track KPIs, reduce manual reporting time, and support faster decision-making. Collaborated with product and engineering teams to define success metrics, improve data pipelines, and ensure analytics needs were integrated into product development cycles.
Remote Data Analyst Consultant at Self-employed
February 28, 2025 - February 28, 2025Analyzed employee engagement survey data for a multinational company in the Netherlands, identifying key drivers of satisfaction and providing actionable insights that increased employee retention by 15%. Developed a data-driven content marketing strategy for a nationwide ship management company, resulting in a 20% increase in customer engagement. Conducted comprehensive data analysis of user behavior and app usage for Indonesia’s national transportation e-ticketing app, leading to a 30% improvement in user interface and experience. Implemented employee engagement surveys for various companies (50-1000 employees), yielding a 25% improvement in employee satisfaction scores.
Business Intelligence Lead at Grouu.id
March 31, 2023 - March 31, 2023Implemented a data governance framework, enhancing data quality and consistency, which reduced data-related errors by 40%. Deployed a predictive analytics model that increased customer retention by 16%, contributing to a 10% increase in overall revenue. Executed a customer segmentation strategy, elevating targeted marketing efforts and increasing transacting users by 26%, resulting in a 12% rise in sales. Mentored junior team members, boosting team productivity by 30% and reducing project turnaround time by 20%.
Business Intelligence Analyst at Grouu.id
June 30, 2022 - June 30, 2022Developed real-time analytics dashboards, cutting decision-making time by 50% and improving data-driven decisions. Conducted customer surveys to uncover market trends, driving a 2x increase in sales through new strategic initiatives. Analyzed customer behavior to design targeted campaigns, resulting in a 27% increase in user engagement and a 15% increase in conversion rates.
Remote Data Analyst Consultant at Self-employed
March 1, 2023 - February 28, 2025Delivered survey analytics for a multinational with 2,000+ respondents, improving clarity of engagement insights for HR leadership. Produced customer and content performance analytics for a global ship-management company, enabling a 20% increase in content reach. Designed scalable survey workflows for organizations with 50–1,000 employees, reducing analysis turnaround from weeks to days. Completed full-cycle analytics: data cleaning, transformation, visualization, dashboards, and recommendations.
Business Intelligence Lead at Grouu.id
July 1, 2022 - March 31, 2023Built company-wide analytics processes that reduced reporting inconsistencies by 50% and improved delivery time by 30%. Designed predictive and customer analytics that informed activation and retention programs, boosting repeat purchases by 18%. Implemented segmentation used by marketing for targeted campaigns, improving ROI of paid channels. Improved team delivery through workflow optimization and mentoring of junior analysts.
Business Intelligence Analyst at Grouu.id
April 1, 2021 - June 30, 2022Built dashboards for commercial and operations teams that reduced decision turnaround by 60%. Conducted customer behavior analysis that revealed new growth segments, contributing to product-brand alignment. Evaluated campaign performance and guided future optimization decisions.
Education
Bachelor of Public Health - Biostatistics at Universitas Indonesia
January 11, 2030 - November 5, 2025Bachelor of Public Health - Biostatistics at Universitas Indonesia
January 11, 2030 - December 16, 2025Qualifications
Industry Experience
Software & Internet, Professional Services, Transportation & Logistics, Media & Entertainment, Financial Services, Retail
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