Hajera Akter
I am a banking and financial services professional with more than nine years of experience in cash operations, vault management, teller supervision, reconciliation, and regulatory compliance.
About
I am a banking and financial services professional with more than nine years of experience in cash operations, vault management, teller supervision, reconciliation, and regulatory compliance. In my current role as Assistant Cash Officer and Cash In-Charge at Dutch-Bangla Bank PLC, I oversee branch cash activities, authorize high-value transactions, maintain accurate records, prepare reports, and support internal and external audits. I am known for being accurate, dependable, and committed to protecting branch assets and maintaining strong operational controls.
My broader experience includes customer service, relationship management, accounting, sales support, and aviation services. I hold an MBA in Finance and have completed training in banking foundations, anti-money laundering, terrorist financing prevention, business planning, and airline operations. I enjoy working with people, solving customer concerns, and contributing to efficient, compliant, and service-focused organizations.
- 15 years' experience
- Joined June 2026
Skills· 8
Languages
- EnglishBeginner
Industry experience
- Financial Services
- Professional Services
- Education
- Retail
- Healthcare
- Transportation & Logistics
Work experience· 5 roles
Manage branch cash vault operations ensuring security, accuracy, and regulatory compliance; supervise teller cash transactions and authorize high-value deposits and withdrawals; perform daily cash balancing of vault, teller drawers, and ATMs; ensure strict adherence to internal controls, KYC/AML policies, and audit guidelines; prepare cash-related reports and support internal and external audits; maintain accurate registers and documentation for all cash movements.
Receive and disburse cash accurately for deposits, withdrawals, and payments; process cheques, demand drafts, utility bills, and fund transfers; assist customers with banking services and resolve inquiries and complaints; ensure transaction accuracy and adherence to bank procedures; develop strong relationships with key partners across the region to identify new opportunities for expansion; provided technical support during client onboarding process.
Promote savings accounts, current accounts, loans, credit cards, and other banking products; achieve sales targets through cross-selling based on customer needs; maintain strong client relationships and provide product guidance.
Education· 6
2nd Class
Certifications and awards· 12
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