Hello, I'm Hajera Akter, an Assistant Cash Officer (Cash In-Charge) with over 9 years of experience in cash operations, vault management, and regulatory compliance. I excel at leading cash teams, reconciling cash, and implementing controls to safeguard branch assets in a fast-paced banking environment. I am known for accuracy, reliability, and a strong commitment to operational excellence while delivering solid customer service. I pride myself on maintaining high standards of risk management, KYC/AML adherence, and cross-functional collaboration to support branch performance and audits. I enjoy continuous learning and applying best practices to improve efficiency and security in cash operations.

Hajera Akter

Hello, I'm Hajera Akter, an Assistant Cash Officer (Cash In-Charge) with over 9 years of experience in cash operations, vault management, and regulatory compliance. I excel at leading cash teams, reconciling cash, and implementing controls to safeguard branch assets in a fast-paced banking environment. I am known for accuracy, reliability, and a strong commitment to operational excellence while delivering solid customer service. I pride myself on maintaining high standards of risk management, KYC/AML adherence, and cross-functional collaboration to support branch performance and audits. I enjoy continuous learning and applying best practices to improve efficiency and security in cash operations.

Available to hire

Hello, I’m Hajera Akter, an Assistant Cash Officer (Cash In-Charge) with over 9 years of experience in cash operations, vault management, and regulatory compliance. I excel at leading cash teams, reconciling cash, and implementing controls to safeguard branch assets in a fast-paced banking environment. I am known for accuracy, reliability, and a strong commitment to operational excellence while delivering solid customer service.

I pride myself on maintaining high standards of risk management, KYC/AML adherence, and cross-functional collaboration to support branch performance and audits. I enjoy continuous learning and applying best practices to improve efficiency and security in cash operations.

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Language

English
Beginner

Work Experience

Assistant Cash Officer (Cash In-Charge) at Dutch-Bangla Bank PLC
March 14, 2021 - Present
Manage branch cash vault operations ensuring security, accuracy, and regulatory compliance; supervise teller cash transactions and authorize high-value deposits and withdrawals; perform daily cash balancing of vault, teller drawers, and ATMs; ensure strict adherence to internal controls, KYC/AML policies, and audit guidelines; prepare cash-related reports and support internal and external audits; maintain accurate registers and documentation for all cash movements.
Junior Cash Officer at Dutch-Bangla Bank PLC
February 19, 2017 - March 13, 2021
Receive and disburse cash accurately for deposits, withdrawals, and payments; process cheques, demand drafts, utility bills, and fund transfers; assist customers with banking services and resolve inquiries and complaints; ensure transaction accuracy and adherence to bank procedures; develop strong relationships with key partners across the region to identify new opportunities for expansion; provided technical support during client onboarding process.
Assistant Relationship Officer at Dutch-Bangla Bank PLC
December 1, 2014 - February 17, 2017
Promote savings accounts, current accounts, loans, credit cards, and other banking products; achieve sales targets through cross-selling based on customer needs; maintain strong client relationships and provide product guidance.
Accountant at Lab-Aid Specialized Hospital (Cardiac Unit)
February 24, 2013 - September 30, 2014
Managed financial records and daily accounts; assisted in billing, reconciliation, and reporting activities.
Customer Service Officer at Best Air (Best Aviation)
September 7, 2011 - December 11, 2013
Provided ground and aircraft service support; assisted passengers and ensured service quality and safety compliance.

Education

Master of Business Administration (MBA) – Finance at Northern University of Bangladesh (NUB)
January 11, 2030 - June 13, 2026
BA (Honours) & MA – Islamic History & Culture at Eden Mohila College, National University
January 11, 2030 - June 13, 2026

Qualifications

Foundation Training Course – Dutch-Bangla Bank Ltd.
February 22, 2017 - March 7, 2017
Prevention of Money Laundering & Combating Terrorist Financing – Dutch-Bangla Bank Ltd. in collaboration with Bangladesh Financial Intelligence Unit, Bangladesh Bank
February 25, 2017 - February 25, 2017
Small Competitive Business Plan with Modern Technologies – BUET (Business Promotion Council, Govt. of Bangladesh)
December 9, 2011 - December 12, 2011
Airlines Course – Best Aviation Limited
September 7, 2011 - October 6, 2011

Industry Experience

Financial Services, Professional Services, Education, Retail