Hi, I’m Sediqah Hamid, a motivated and customer-focused business student at York University with over six years of experience in client services. I thrive in fast-paced, client-facing environments and take pride in turning challenges into practical, tailored solutions. My background includes delivering personalized support, guiding customers through product features and billing processes, and ensuring smooth transactions. I am a natural leader with strong communication, problem-solving, and interpersonal skills. I have organized and led ceremonies and events, coordinated with multiple carriers and teams, and acted as a primary point of contact between students and faculty. I value collaboration, continuous learning, and delivering tailored solutions that drive academic and service success.

Sediqah Hamid

Hi, I’m Sediqah Hamid, a motivated and customer-focused business student at York University with over six years of experience in client services. I thrive in fast-paced, client-facing environments and take pride in turning challenges into practical, tailored solutions. My background includes delivering personalized support, guiding customers through product features and billing processes, and ensuring smooth transactions. I am a natural leader with strong communication, problem-solving, and interpersonal skills. I have organized and led ceremonies and events, coordinated with multiple carriers and teams, and acted as a primary point of contact between students and faculty. I value collaboration, continuous learning, and delivering tailored solutions that drive academic and service success.

Available to hire

Hi, I’m Sediqah Hamid, a motivated and customer-focused business student at York University with over six years of experience in client services. I thrive in fast-paced, client-facing environments and take pride in turning challenges into practical, tailored solutions. My background includes delivering personalized support, guiding customers through product features and billing processes, and ensuring smooth transactions.

I am a natural leader with strong communication, problem-solving, and interpersonal skills. I have organized and led ceremonies and events, coordinated with multiple carriers and teams, and acted as a primary point of contact between students and faculty. I value collaboration, continuous learning, and delivering tailored solutions that drive academic and service success.

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Experience Level

Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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Language

English
Fluent

Work Experience

Customer Relations Associate at Rogers Telecommunications
February 1, 2022 - August 1, 2025
Managed customer inquiries, resolved issues, and supported troubleshooting for Rogers products and services. Ensured smooth processes, including payment processing and account support, while coordinating with carriers for seamless service delivery.
Customer Relations Associate at Rogers Communications
January 1, 2022 - June 1, 2024
Provided personalized customer service, addressed concerns, guided customers on product features and billing, and ensured accurate payment processing. Coordinated with multiple carriers (Purolator, Canpar, FedEx, Canada Post) to manage shipments and seamless transactions.
Student Team Lead at Don Bosco
January 1, 2017 - January 1, 2019
Organized and led student teams; facilitated regular meetings; addressed concerns, provided guidance, and supported academic success.

Education

Bachelor of Business Administration (BBA) at York University
January 11, 2030 - January 20, 2026

Qualifications

Add your qualifications or awards here.

Industry Experience

Telecommunications, Professional Services, Education, Media & Entertainment, Retail, Software & Internet