Hi, I’m Hamza Chakik, a Dubai-based marketing leader who specializes in building differentiated brand experiences across digital channels and GCC markets. I turn strategy into creative campaigns, optimize ROI, and lead cross-functional teams to deliver results.\n\nI’ve worked across fintech, travel, e-commerce, and retail, turning data into action, building partnerships, and guiding growth and scale-up initiatives. I’m fluent in Arabic, English, and French, and I enjoy collaborating with diverse teams to create real business value.

Hi, I’m Hamza Chakik, a Dubai-based marketing leader who specializes in building differentiated brand experiences across digital channels and GCC markets. I turn strategy into creative campaigns, optimize ROI, and lead cross-functional teams to deliver results.\n\nI’ve worked across fintech, travel, e-commerce, and retail, turning data into action, building partnerships, and guiding growth and scale-up initiatives. I’m fluent in Arabic, English, and French, and I enjoy collaborating with diverse teams to create real business value.

Available to hire

Hi, I’m Hamza Chakik, a Dubai-based marketing leader who specializes in building differentiated brand experiences across digital channels and GCC markets. I turn strategy into creative campaigns, optimize ROI, and lead cross-functional teams to deliver results.\n\nI’ve worked across fintech, travel, e-commerce, and retail, turning data into action, building partnerships, and guiding growth and scale-up initiatives. I’m fluent in Arabic, English, and French, and I enjoy collaborating with diverse teams to create real business value.

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Experience Level

Expert
Expert
Expert
Expert

Language

Arabic
Fluent
English
Fluent
French
Fluent

Work Experience

Marketing / PR Manager at Universal Assets Bank
March 1, 2024 - Present
Design and implement marketing strategies for digital channels, track platform performance, manage brand communications and PR, allocate budgets, and collaborate with external vendors to ensure cohesive customer experiences and ROI.
Digital Marketing Manager at Mouhajer International Group
May 1, 2023 - March 1, 2024
Support CEO and General Manager in advertising and marketing across group companies; plan and execute web, SEO/SEM, email marketing, social media, and PPC campaigns; lead outsourcing and partner programs; build marketing calendars and measure ROI.
Digital Marketing Manager at TABEER GROUP LLC
October 1, 2021 - March 1, 2023
Manage digital marketing channels for five travel companies; execute web, SEO/SEM, email marketing, social media, Google Ads/Analytics, PPC; oversee ecommerce planning for multiple brands; coordinate with partners and agencies; optimize user funnels.
ECOMMERCE: MARKETING AND BUSINESS DEVELOPMENT MANAGER at ABRAHAM TECHNO HUB
March 1, 2021 - October 1, 2021
Startup marketing strategy and planning; engage B2B suppliers, negotiate terms, build partner programs, manage seller onboarding, and drive growth through new business initiatives.
ECOMMERCE: MARKETING OPERATIONS MANAGER at MEEZZAA TECHNOLOGY LLC
January 1, 2021 - March 1, 2021
Set growth strategy and marketing plans for ecommerce; manage partnerships, digital infrastructure, and cross-functional operations; lead content and marketing execution.
LEGAL ESCALATIONS SPECIALIST at NOON ECOMMERCE SOLUTIONS
January 1, 2020 - December 1, 2020
Handle legal escalations and coordinate with governmental departments; update company policies to reflect new regulations; manage ecommerce-related legal compliance.
ESCALATIONS SPECIALIST at NOON ECOMMERCE SOLUTIONS
January 1, 2019 - December 1, 2019
Support multiple departments to manage and solve customer issues; apply policies and improve escalation handling.
OPERATIONS AND PROCESS SPECIALIST at NOON ECOMMERCE SOLUTIONS
January 1, 2019 - December 1, 2019
Define operations policies for ecommerce; oversee multiple departments; document processes and coordinate with partners to ensure smooth execution.
CUSTOMER SERVICE AGENT at NOON ECOMMERCE SOLUTIONS
December 1, 2018 - November 30, 2019
Respond to customer inquiries; assist with ecommerce processes, provide product guidance, and track issues.
COST ALLOCATION MANAGER at NOON ECOMMERCE SOLUTIONS
December 1, 2018 - December 1, 2020
Process compensation budgets, allocate costs, document and report costs, and implement cost-reduction solutions.
CONTENT MODERATOR at FACEBOOK (MENA)
September 1, 2017 - November 1, 2018
Review reported content, apply platform policies, detect harmful content, escalate high-priority cases, and identify trends.
SUBJECT MATTER EXPERT – CONTENT MODERATION at FACEBOOK (MENA)
September 1, 2017 - November 1, 2018
Provide live policy support for content moderators; update team on policy changes; audit moderation quality and ensure compliance with platform rules.
SALES AND CUSTOMER SERVICE TEAM LEADER at LEAD CAPITAL MARKETS - TRADE.COM
July 1, 2016 - August 1, 2017
Oversee day-to-day team operations, allocate workload, drive performance, monitor targets, and mentor staff.
SALES AND CUSTOMER SUPPORT AGENT at LEAD CAPITAL MARKETS
January 1, 2016 - June 30, 2016
Respond to customer queries, promote company services, assist with registrations, and drive sales targets.

Education

Personal trainer diploma – level 1 fitness trainer at MRFBF – Casablanca (Moroccan royal federation of bodybuilding and fitness)
January 1, 2018 - February 23, 2026
Bachelor’s degree in law at University of Law - Hassan II, Casablanca (Morocco)
January 11, 2030 - February 23, 2026

Qualifications

Personal trainer diploma – level 1 fitness trainer
January 1, 2018 - February 23, 2026

Industry Experience

Financial Services, Travel & Hospitality, Retail, Software & Internet, Professional Services