Hannah Sass

Worked on an assigned publication vertical (Route Development, Airport News, Sustainability). Collaborated with freelance and in-house journalists to curate news and evergreen stories. Developed engaging web content to enlighten audiences globally; audited web content and visitor data to identify improvements for the news desk. Interviewed industry contacts, press offices, and airline representatives to source quotes and facts.

Communicated clearly and professionally with a wide range of people, both in person and in writing; Delivered high-quality customer service while managing multiple tasks under pressure; Coordinated bookings, emails, and administrative records with accuracy and efficiency; Maintained organised systems for schedules, payments, and guest information; Resolved issues promptly and diplomatically to ensure positive outcomes; Utilised digital tools and databases to manage information effectively; Adapted quickly to fast-paced, deadline-driven environments; Demonstrated empathy, discretion, and cultural awareness in all interactions

Wrote reviews for single and album releases by independent artists; Reviews published on website, creating traction for the artists