Hannah Greenhalgh

Available to hire

I'm an Experience Designer focused on turning complex problems into human-centered, sustainable solutions.

About

I’m an Experience Designer focused on turning complex problems into human-centered, sustainable solutions. With more than a decade in Experience Strategy, UX/UI, and web design, I strive to create experiences that are not only functional but genuinely memorable and meaningful for both users and the business.

I love collaborating with teams—facilitating workshops, surfacing real user needs through research, and mentoring others on accessible design. I also lead initiatives around Design Systems and Human-Centered AI, champion AGILE cultures, and help people thrive so we can deliver people-centered solutions that move business goals forward.

  • 14 years' experience
  • Joined January 2026

Industry experience

  • Healthcare
  • Education
  • Software & Internet
  • Media & Entertainment
  • Professional Services
  • Consumer Goods

Work experience· 7 roles

Freelance Experience Designer & Strategist · hg-xdApr 2025 – Present · 1 yr 8 mos

Freelance Experience Designer & Strategist leveraging corporate experience to support UX and UI needs for small to medium clients. Focus on Design Systems, end-to-end journeys, content design, web and app design, and overarching experience strategies. Worked with clients in Health & Beauty and AI Education startups. Also teaches employees about Human-Centered AI, workshop facilitation, and designing for accessibility.

Associate Director Experience Design · IBM iXMay 2022 – Jan 2025 · 2 yrs 9 mos

Lead the experience design team in adopting human-centered AI design. Directly managed a team of 6 designers, fostered collaboration across design teams, and implemented strategic initiatives to enhance our work and the role of Experience Design.

Senior Experience Designer · IBM iXOct 2021 – May 2022 · 8 mos

Expanded digital transformation expertise across industries, leading the studio’s Enterprise Design Thinking Domain with a focus on sustainable, people-centered product and service delivery.

UX Designer · IBM iXAug 2019 – Oct 2021 · 2 yrs 3 mos
Senior Web Designer · ASIAug 2015 – Nov 2017 · 2 yrs 4 mos
Visual & Content Designer · Self-employedAug 2015 – Aug 2019 · 4 yrs 1 mo
Web Designer · ASIMay 2012 – Aug 2015 · 3 yrs 4 mos

Education

B.F.A. Interactive Design · Temple University2030 – 2012

Certifications and awards

Enterprise Design Thinking - Team Essentials for AI2024 – 2026
EDT Cohort Coach2022 – 2026
EDT Practitioner2019 – 2026
EDT Co-Creator2020 – 2026

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