Available to hire
I am a customer-focused retail professional with 11 years of experience in high-volume environments, consistently building trust and strong relationships with customers and clients.
I remain empathetic and calm under pressure, with proven conflict resolution and de-escalation skills. I am highly organized, detail-oriented, and experienced with POS/cash handling, rostering, and customer communications. I am currently developing writing and editing skills through ongoing study and am eager to bring clear communication and reliable service to a dynamic team.
Experience Level
Work Experience
Library Assistant at Falcon E-Library
January 1, 2015 - January 1, 2015Supported library users with access to Falcon eLibrary resources, assisted with cataloguing and retrieval, and performed basic administrative tasks.
Pharmacy Assistant, Customer Service at Nightingales Pharmacy
January 1, 2015 - May 1, 2017Provided customer service, assisted customers with product queries, processed transactions, and supported stock management.
Cashier, Waitress, Kitchen Hand at Yield for Coffee
July 1, 2016 - May 1, 2017Handled front-of-house service, cash handling, and basic food preparation to support daily operations.
Cashier, Fitting Room Attendant at Kmart
April 1, 2017 - January 1, 2018Managed POS transactions, assisted customers, and supported fitting room operations.
Tupperware Consultant at Australia Tupperware
July 1, 2016 - December 1, 2016Conducted product demonstrations, built client relationships, and processed sales.
Sales Assistant at Johnny Bigg
February 1, 2018 - October 1, 2018Customer service, merchandising support, and sales assistance.
Sales Assistant at Novo Shoes
February 1, 2018 - March 1, 2019Customer service, product knowledge, and stock maintenance.
Sales Assistant at Pillow Talk
April 1, 2019 - April 1, 2020Assisted customers, provided product information, and supported store operations.
Sales Assistant at Fantastic Furniture
July 1, 2020 - September 1, 2021Customer service, product knowledge, and sales support across showroom.
Sales Assistant at French Connection, Myer
November 1, 2021 - April 1, 2022Merchandising and customer service for fashion brand within a department store.
Assistant Manager at Decjuba
May 1, 2022 - August 1, 2022Assisted store management with team coordination, scheduling, and operations.
Outbound Sales Consultant at Wine Selectors
November 1, 2022 - August 1, 2022Remote outbound sales and client outreach, product recommendations, and order processing.
Phone Fundraiser at Public Outreach
September 1, 2023 - February 1, 2024Remote donor outreach, donations processing, and data entry.
Customer Service Specialist at Commonwealth Bank
April 1, 2024 - September 1, 2024Client support, transaction processing, and information provision.
Education
Year 12 completion (WACE) at Mandurah Catholic College
January 11, 2030 - March 6, 2026Grammar and Writing short course at Macquarie University
January 11, 2030 - March 6, 2026Writing, Editing and Publishing short course at Curtin University
January 11, 2030 - March 6, 2026Qualifications
Certificate III in Retail
January 11, 2030 - March 6, 2026Year 12 completion (WACE)
January 11, 2030 - March 6, 2026Certificate III in Retail
January 11, 2030 - March 6, 2026Grammar and Writing short course
January 11, 2030 - March 6, 2026Writing, Editing and Publishing short course
January 11, 2030 - March 6, 2026Industry Experience
Retail, Education, Professional Services, Media & Entertainment
Experience Level
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