I'm Hanna Grace Jarloyan, a motivated, customer-focused professional with a Bachelor’s degree in Hospitality Management and over four years in food and beverage environments. I excel in fast-paced settings, building positive client relationships, and delivering reliable service while supporting teams to achieve shared goals. I also contribute to digital and social media tasks—planning content, engaging with audiences, and strengthening brand presence. I’m reliable, adaptable, and eager to learn and grow professionally.…

Hanna Grace Jarloyan

I'm Hanna Grace Jarloyan, a motivated, customer-focused professional with a Bachelor’s degree in Hospitality Management and over four years in food and beverage environments. I excel in fast-paced settings, building positive client relationships, and delivering reliable service while supporting teams to achieve shared goals. I also contribute to digital and social media tasks—planning content, engaging with audiences, and strengthening brand presence. I’m reliable, adaptable, and eager to learn and grow professionally.…

Available to hire

I’m Hanna Grace Jarloyan, a motivated, customer-focused professional with a Bachelor’s degree in Hospitality Management and over four years in food and beverage environments. I excel in fast-paced settings, building positive client relationships, and delivering reliable service while supporting teams to achieve shared goals.

I also contribute to digital and social media tasks—planning content, engaging with audiences, and strengthening brand presence. I’m reliable, adaptable, and eager to learn and grow professionally.

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Skills

Experience Level

Work Experience

Retail Sales Associate at TJX Companies (Winners)
August 1, 2024 - Present
Delivered high-volume customer service while maintaining a positive brand image.
Barista / Team Leader at 1965 Café
October 1, 2018 - August 1, 2020
Combined customer service with sales by recommending products and promoting offerings. Led team operations and ensured consistent service quality. Trained staff on customer interaction and service standards. Managed daily operations including cash handling and inventory.
Concession Attendant at Rogers Place
October 1, 2023 - September 1, 2025
Delivered high-volume customer service and contributed to a positive brand image; processed transactions efficiently and accurately; supported large-scale events with customer experience.
Social Media Virtual Assistant (Remote) at Wander Media Creatives
November 1, 2020 - July 1, 2023
Assisted in planning and scheduling content across social media platforms; supported brand visibility through posting and audience engagement; interacted with audiences to build online relationships and increase engagement; ensured content aligned with brand voice and marketing objectives.
Social Media Virtual Assistant (Remote) at Queen's
August 1, 2020 - November 1, 2020
Assisted in planning and scheduling content across social media platforms; supported brand visibility through consistent posting and engagement.
Growth.io Assistant at Growth.io
October 1, 2020 - July 1, 2023
Contributed to growth initiatives, content planning and scheduling across digital channels; supported marketing and brand outreach efforts.
Retail Sales Associate at Winners (TJX Companies)
August 1, 2024 - Present
Delivered high-volume customer service while maintaining a positive brand image; processed transactions efficiently and accurately; contributed to overall customer experience during large-scale events.
Barista / Team Leader at Cafe 1965
October 1, 2018 - August 1, 2020
Combined customer service with sales by recommending products, led team operations, trained staff on customer interaction and service standards, and managed daily cash handling and inventory.
Social Media Virtual Assistant at Queens
August 1, 2020 - November 1, 2020
Remote support for planning and posting content, assisting with social media engagement and brand visibility.
Social Media Virtual Assistant at Wander Media Creatives
November 1, 2020 - July 1, 2023
Assisted in planning and scheduling content across social platforms; built audience engagement and online relationships; ensured content aligned with brand voice and marketing objectives.
Social Media Virtual Assistant at Growth.io
October 1, 2020 - July 1, 2023
Supported planning and scheduling content across social media platforms; contributed to brand visibility through consistent posting and audience engagement; maintained online relationships and increased engagement.

Education

Bachelor of Science in Hospitality Management at La Consolacion College - Bacolod (LCC-B)
January 11, 2030 - March 1, 2014
Diploma in Business Administration - Marketing at Northern Alberta Institute of Technology (NAIT)
January 11, 2030 - December 1, 2025
Diploma in Business Administration - Marketing at Northern Alberta Institute of Technology (NAIT)
January 11, 2030 - December 1, 2025
Bachelor of Science in Hospitality Management at La Consolacion College - Bacolod (LCC-B)
January 11, 2030 - March 1, 2014

Qualifications

Certifications/Licenses
January 11, 2030 - May 12, 2026

Industry Experience

Media & Entertainment, Retail, Professional Services, Other, Travel & Hospitality

Skills

Experience Level

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