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Product Manager with 7+ years of experience, including 3.5+ years building 0→1 payments and workflow automation products for high-scale markets. Skilled in product discovery, experimentation, and UX-led roadmaps while leading cross-functional squads to deliver reusable platform foundations. Proven track record managing checkout and payment integrations supporting 10M+ average daily transactions. Experienced in improving conversion and retention, reducing support load, standardizing platform components, and enabling compliance-driven payment flows.…Product Manager with 7+ years of experience, including 3.5+ years building 0→1 payments and workflow automation products for high-scale markets. Skilled in product discovery, experimentation, and UX-led roadmaps while leading cross-functional squads to deliver reusable platform foundations. Proven track record managing checkout and payment integrations supporting 10M+ average daily transactions. Experienced in improving conversion and retention, reducing support load, standardizing platform components, and enabling compliance-driven payment flows.

hardi jain

Product Marketer, Project Manager, Product Designer, +1

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Product Manager with 7+ years of experience, including 3.5+ years building 0→1 payments and workflow automation products for high-scale markets. Skilled in product discovery, experimentation, and UX-led roadmaps while leading cross-functional squads to deliver reusable platform foundations. Proven track record managing checkout and payment integrations supporting 10M+ average daily transactions. Experienced in improving conversion and retention, reducing support load, standardizing platform components, and enabling compliance-driven payment flows.…Product Manager with 7+ years of experience, including 3.5+ years building 0→1 payments and workflow automation products for high-scale markets. Skilled in product discovery, experimentation, and UX-led roadmaps while leading cross-functional squads to deliver reusable platform foundations. Proven track record managing checkout and payment integrations supporting 10M+ average daily transactions. Experienced in improving conversion and retention, reducing support load, standardizing platform components, and enabling compliance-driven payment flows.

Available to hire

Product Manager with 7+ years of experience, including 3.5+ years building 0→1 payments and workflow automation products for high-scale markets. Skilled in product discovery, experimentation, and UX-led roadmaps while leading cross-functional squads to deliver reusable platform foundations.

Proven track record managing checkout and payment integrations supporting 10M+ average daily transactions. Experienced in improving conversion and retention, reducing support load, standardizing platform components, and enabling compliance-driven payment flows.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Work Experience

Associate Product Manager - Platform & Payments at Payu

May 23, 2025 - February 1, 2026

Owned platform and payments product strategy and FY25 roadmap aligned to OKRs across conversion, retention, and merchant growth. Improved checkout conversion by 7% by identifying bot traffic distortions and optimizing funnel accuracy at 10M+ scale. Increased customer retention by 15% via personalized offers and behavioral targeting. Reduced support tickets by 40% by identifying root causes and launching role-based access controls. Standardized platform components (200+), reducing UX inconsistencies by 30% and improving scalability across Web & SDK. Executed 12+ A/B experiments with ~7% average funnel performance improvement. Designed and launched compliance-driven payment flows (SEBI, PACB-LRS), balancing regulatory needs with UX. Enabled high-value transactions (>₹50K) via DP+EMI installments solutions; built partial payments to increase completion by 8% and conversion by 12%. Developed a merchant self-serve platform reducing onboarding time by 20% and engineering dependency by 15%.

Product Manager (Automation) at J P Morgan Chase & Co

January 1, 2022 - July 1, 2022

Reduced processing time by 87.5% (2 days to <4 hours) across 100 funds by designing automation workflows using Alteryx. Reduced manual errors by 10% and effort by 75% by standardizing financial processes and automation rules. Achieved 100% adoption in 3 months by designing training programs and bridging business-technology workflows.

Product Manager (Automation) at KPMG

November 1, 2020 - December 1, 2021

Reduced audit cycle time by 40–50% and increased throughput across 50 clients by building automation frameworks for reconciliation and verification. Saved 70% audit effort and improved accuracy to 90% by standardizing workflows across 150+ auditors. Drove 100% adoption across engagements by leading change management and building reusable templates.

Associate at PwC

March 1, 2018 - August 1, 2020

Delivered compliant financial audits for 10 enterprise clients annually, ensuring regulatory adherence (ICFR framework) by coordinating cross-functional audit teams. Improved audit efficiency and stakeholder collaboration by standardizing audit methodologies and verification processes across departments.

Manager at Kotak Mahindra Bank

March 1, 2017 - February 1, 2018

Identified critical control gaps across 100K+ transactions, reducing operational risk by conducting treasury audits including direct and indirect tax compliance across multiple product lines. Enabled process improvements and strengthened the control framework by analyzing gaps and delivering recommendations to leadership on tax and regulatory compliance.